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[Bug 792622] Re: [Upstream] Cannot "save as" and export as pdf to samba shares using Libreoffice

 

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On 2011-07-09T14:04:23+00:00 Lool-lauris wrote:

Hi,

I have a Windows 7 desktop PC where there is documents LibreOffice.
I have a laptop which is under Ubuntu 11.04 64 bits.

I'm able to connect the Windows computer through a wifi network. I open a LibreOffice document to use it as a model. 
I choose "Save as" to give a new name and create a new file in the same directory but I get the following error message :

Erreur lors de l'enregistrement du document xxxx:
Erreur générale.
Erreur d'entrée/sortie générale.

So in english :

Error during the recording of the document xxxx:
General error.
General Input/Output error.

I precise that I have this trouble only with LibreOffice documents. The
"Save as" works perfectly with other type of file (txt, jpg, and so on).

Bye,
lool

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/792622/comments/7

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On 2011-07-09T14:22:12+00:00 Caolanm wrote:

"I have a Windows 7 desktop PC where there is documents LibreOffice.
I have a laptop which is under Ubuntu 11.04 64 bits."

On which computer do you have the problem. On the windows computer
saving to a samba file share exported from the Linux box ?, or on the
linux computer saving to a samba file shared exported from the Windows
box ?

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/792622/comments/8

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On 2011-07-09T23:54:23+00:00 Lool-lauris wrote:

(In reply to comment #1)

> On which computer do you have the problem. On the windows computer saving to a
> samba file share exported from the Linux box ?, or on the linux computer saving
> to a samba file shared exported from the Windows box ?

Sorry for the lack of precision.
The problem is on the Linux laptop. In fact the shared directories are on the Windows desktop computer, a kind of personal data base. And the most part of the time I work with my laptop under Ubuntu that I used to access to the files stored on the Windows computer.

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/792622/comments/9

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On 2011-07-10T16:33:06+00:00 Iamtester8 wrote:

NOT Reproduced with

LO 3.4.1 (OOO340m1 (Build:101))
Ubuntu 10.04.2 x86
Linux 2.6.32-32-generic Russian UI

samba 2:3.4.7~dfsg-1ubuntu3.6

Windows Vista SP1

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/792622/comments/10

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On 2011-10-08T17:46:27+00:00 MIchka B wrote:

Hello,
I observe the same bug on the network of my primary school where, exceptionnaly this year I'm in charge of ICT teaching.

- 8 computers on Windows XP pro (one is the "server")
- 5 on Ubuntu 11.04 updated

I have to acceed via : /<user>/.gvfs/<directory shortcut> on <server>.

I discovered this testing with Ooo4Kids which needs to search in upper
directory.

Precision :

Samba package, itself, is not installed on the four computers where I'm sure I have the problem.
Only, basic packages, are loaded :
- Samba-common
- Samba-common-bin
- python-smbc
- smbclient
- libsmbclient

On the fifth PC with Ubuntu, I'm sure I have loaded the Samba package,
but I'm not sure I had this problem. I shall confirm that Monday.

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/792622/comments/14

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On 2011-10-10T09:05:46+00:00 MIchka B wrote:

Hello,

All computers I have in the ICT classroom are 32 bits.

Ok! I tested the computer with Samba package : it's the same thing.

On each, I've created :

- a network shortcut (connect to a server) in shortcuts menu (Ubuntu classic)
- a shortcut on the desktop for students.

( They open my originals then "save as" into there folder )

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/792622/comments/15

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On 2011-10-23T17:01:20+00:00 Alex Thurgood wrote:

*** Bug 42130 has been marked as a duplicate of this bug. ***

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/792622/comments/16

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On 2011-10-23T17:02:17+00:00 Alex Thurgood wrote:

*** Bug 40206 has been marked as a duplicate of this bug. ***

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/792622/comments/17

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On 2011-10-23T17:03:02+00:00 Alex Thurgood wrote:

*** Bug 40567 has been marked as a duplicate of this bug. ***

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/792622/comments/18

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On 2011-10-23T17:04:02+00:00 Alex Thurgood wrote:

*** Bug 34605 has been marked as a duplicate of this bug. ***

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/792622/comments/19

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On 2011-10-26T19:02:36+00:00 Philbert wrote:

I will note that this bug still exists in LibO 3.4.3 build 302 on Ubuntu
11.10 (x86-Intel, Linux 3.0.0.12, samba 2:3.5.11~dfsg-1ubuntu2), all of
which are current.

The network folder in my case is a read-write-shared folder on a Windows
XP desktop machine. Other Ubuntu apps (specifically file browser
Nautilus and text editor gedit) can read, write, modify, create, and
delete files at will in this folder. LibO (Writer, Draw, and Calc for
sure, haven't tried the others) cannot Save or Save As to the folder,
generating the remarkably uninformative error message indicated in the
original bug report, nor can they read an existing file from the folder,
exiting silently (!!!).

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/792622/comments/20

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On 2011-11-01T06:58:08+00:00 E-osc wrote:

problem does NOT occur with Windows XP client, Libo 3.4.3 and openSUSe 11.4 with samba shares.
(These error messages do occur when trying to save as to an existing file for which the user has only read rights. An error message should occur, but the message is not clear to the user.)

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/792622/comments/21

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On 2011-11-21T13:50:39+00:00 Lionel Elie Mamane wrote:

Cannot reproduce with LO 3.4.4 (Debian package amd64) saving to share on
Windows 2008R2 server.

Cannot reproduce with master (self-compiled running on Debian GNU/Linux
amd64) saving to share on Windows 2008R2 server.

Cannot reproduce with LO 3.4.4 (Debian package amd64) saving to share on
Windows 7 Professional desktop.

All mounts done with CIFS filesystem, *not* smbfs.

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/792622/comments/23

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On 2011-11-22T22:43:31+00:00 Lionel Elie Mamane wrote:

The Ubuntu bug contains an interesting information: mounting the cifs
share with option "nobrl" works around this. Here's the description of
that option:

       nobrl
           Do not send byte range lock requests to the server. This is
           necessary for certain applications that break with cifs style
           mandatory byte range locks (and most cifs servers do not yet
           support requesting advisory byte range locks).

I'm not sure whether LibreOffice can avoid sending those "byte range
lock requests" without that option or not. E.g. it might come from
LibreOffice's use of fcntl(F_SETLK/F_SETLKW) or maybe even flock(). I'm
not sure why LO would use file locking, though.

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/792622/comments/25


** Changed in: df-libreoffice
       Status: Unknown => Confirmed

** Changed in: df-libreoffice
   Importance: Unknown => High

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https://bugs.launchpad.net/bugs/792622

Title:
  [Upstream] Cannot "save as" and export as pdf to samba shares using
  Libreoffice

Status in LibreOffice Productivity Suite:
  Confirmed
Status in “libreoffice” package in Ubuntu:
  Confirmed

Bug description:
  Binary package hint: libreoffice

  I browse to a samba share using nautilus. (in location bar it show the
  folder path as smb://)

  I open a document, edit it and save it: it works.

  I choose export as pdf: it fails with a general error, i/o error.

  I choose save as and just chnage the file name: it fails with a
  general error, i/o error.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: libreoffice (not installed)
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  Date: Sat Jun  4 10:14:33 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  ProcEnviron:
   LANGUAGE=fr_FR:en
   PATH=(custom, user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  SourcePackage: libreoffice
  UpgradeStatus: No upgrade log present (probably fresh install)

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