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[Bug 889878] Re: Huawei E398 dongle problem and not possible to choose 4G

 

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: network-manager (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/889878

Title:
  Huawei E398 dongle problem and not possible to choose 4G

Status in “network-manager” package in Ubuntu:
  Confirmed

Bug description:
  system  does not connect Huawei E398 dongle to network. Network is not
  the problem.

  Also in mobile broadband configuraiton there is not possible to choose
  4G / LTE network in use.

  ----------------syslog------
  Nov 13 17:45:08 ipari kernel: [15763.460071] usb 1-4: new high speed USB device number 7 using ehci_hcd
  Nov 13 17:45:08 ipari kernel: [15763.602984] scsi8 : usb-storage 1-4:1.0
  Nov 13 17:45:08 ipari mtp-probe: checking bus 1, device 7: "/sys/devices/pci0000:00/0000:00:1d.7/usb1/1-4"
  Nov 13 17:45:08 ipari mtp-probe: bus: 1, device: 7 was not an MTP device
  Nov 13 17:45:09 ipari kernel: [15764.609004] scsi 8:0:0:0: CD-ROM            HUAWEI   Mass Storage     2.31 PQ: 0 ANSI: 0
  Nov 13 17:45:09 ipari kernel: [15764.617588] sr1: scsi-1 drive
  Nov 13 17:45:09 ipari kernel: [15764.617805] sr 8:0:0:0: Attached scsi CD-ROM sr1
  Nov 13 17:45:09 ipari kernel: [15764.618038] sr 8:0:0:0: Attached scsi generic sg2 type 5
  Nov 13 17:45:09 ipari usb_modeswitch: switching 12d1:1505 (Huawei Technologies: HUAWEI Mobile)
  Nov 13 17:45:09 ipari kernel: [15764.650763] usb 1-4: USB disconnect, device number 7
  Nov 13 17:45:17 ipari kernel: [15773.160067] usb 1-4: new high speed USB device number 8 using ehci_hcd
  Nov 13 17:45:17 ipari mtp-probe: checking bus 1, device 8: "/sys/devices/pci0000:00/0000:00:1d.7/usb1/1-4"
  Nov 13 17:45:17 ipari kernel: [15773.297734] option 1-4:1.0: GSM modem (1-port) converter detected
  Nov 13 17:45:17 ipari kernel: [15773.297897] usb 1-4: GSM modem (1-port) converter now attached to ttyUSB0
  Nov 13 17:45:17 ipari kernel: [15773.302129] scsi9 : usb-storage 1-4:1.5
  Nov 13 17:45:17 ipari kernel: [15773.303679] scsi10 : usb-storage 1-4:1.6
  Nov 13 17:45:17 ipari mtp-probe: bus: 1, device: 8 was not an MTP device
  Nov 13 17:45:18 ipari modem-manager[860]: <info>  (ttyUSB0) opening serial port...
  Nov 13 17:45:18 ipari kernel: [15774.306731] scsi 9:0:0:0: CD-ROM            HUAWEI   Mass Storage     2.31 PQ: 0 ANSI: 0
  Nov 13 17:45:18 ipari kernel: [15774.316819] scsi 10:0:0:0: Direct-Access     HUAWEI   SD Storage       2.31 PQ: 0 ANSI: 2
  Nov 13 17:45:18 ipari kernel: [15774.319534] sr1: scsi-1 drive
  Nov 13 17:45:18 ipari kernel: [15774.319781] sr 9:0:0:0: Attached scsi CD-ROM sr1
  Nov 13 17:45:18 ipari kernel: [15774.319915] sr 9:0:0:0: Attached scsi generic sg2 type 5
  Nov 13 17:45:18 ipari kernel: [15774.321068] sd 10:0:0:0: Attached scsi generic sg3 type 0
  Nov 13 17:45:18 ipari kernel: [15774.324307] sd 10:0:0:0: [sdb] Attached SCSI removable disk
  Nov 13 17:45:20 ipari kernel: [15776.389259] ISO 9660 Extensions: Microsoft Joliet Level 1
  Nov 13 17:45:20 ipari kernel: [15776.390768] ISOFS: changing to secondary root
  Nov 13 17:45:27 ipari modem-manager[860]: <info>  (ttyUSB0) closing serial port...
  Nov 13 17:45:27 ipari modem-manager[860]: <info>  (ttyUSB0) serial port closed
  Nov 13 17:45:27 ipari modem-manager[860]: <info>  (ttyUSB0) opening serial port...
  Nov 13 17:45:27 ipari modem-manager[860]: <info>  (Huawei): GSM modem /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-4 claimed port ttyUSB0
  Nov 13 17:45:28 ipari modem-manager[860]: <info>  (ttyUSB0) closing serial port...
  Nov 13 17:45:28 ipari modem-manager[860]: <info>  (ttyUSB0) serial port closed
  Nov 13 17:45:28 ipari NetworkManager[877]: <warn> (ttyUSB0): failed to look up interface index
  Nov 13 17:45:28 ipari NetworkManager[877]: <info> WWAN now disabled by management service
  Nov 13 17:45:28 ipari NetworkManager[877]: <info> (ttyUSB0): new GSM/UMTS device (driver: 'option1' ifindex: 0)
  Nov 13 17:45:28 ipari NetworkManager[877]: <info> (ttyUSB0): exported as /org/freedesktop/NetworkManager/Devices/4
  Nov 13 17:45:28 ipari NetworkManager[877]: <info> (ttyUSB0): now managed
  Nov 13 17:45:28 ipari NetworkManager[877]: <info> (ttyUSB0): device state change: unmanaged -> unavailable (reason 'managed') [10 20 2]
  Nov 13 17:45:28 ipari NetworkManager[877]: <info> (ttyUSB0): deactivating device (reason 'managed') [2]
  Nov 13 17:45:28 ipari NetworkManager[877]: nm_system_iface_flush_routes: assertion `ifindex > 0' failed
  Nov 13 17:45:28 ipari NetworkManager[877]: nm_system_iface_flush_addresses: assertion `ifindex > 0' failed
  Nov 13 17:45:28 ipari NetworkManager[877]: <info> (ttyUSB0): device state change: unavailable -> disconnected (reason 'none') [20 30 0]
  Nov 13 17:45:52 ipari NetworkManager[877]: <info> Activation (ttyUSB0) starting connection 'HUIHAI_INTERNET'
  Nov 13 17:45:52 ipari NetworkManager[877]: <info> (ttyUSB0): device state change: disconnected -> prepare (reason 'none') [30 40 0]
  Nov 13 17:45:52 ipari NetworkManager[877]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) scheduled...
  Nov 13 17:45:52 ipari NetworkManager[877]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) started...
  Nov 13 17:45:52 ipari NetworkManager[877]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) complete.
  Nov 13 17:45:52 ipari modem-manager[860]: <info>  (ttyUSB0) opening serial port...
  Nov 13 17:45:52 ipari modem-manager[860]: <info>  Modem /org/freedesktop/ModemManager/Modems/2: state changed (disabled -> enabling)
  Nov 13 17:45:52 ipari modem-manager[860]: Invalid error code: 303
  Nov 13 17:45:52 ipari modem-manager[860]: <info>  Modem /org/freedesktop/ModemManager/Modems/2: state changed (enabling -> enabled)
  Nov 13 17:45:52 ipari NetworkManager[877]: <info> WWAN now enabled by management service
  Nov 13 17:45:52 ipari modem-manager[860]: <info>  Modem /org/freedesktop/ModemManager/Modems/2: state changed (enabled -> searching)
  Nov 13 17:46:01 ipari CRON[12311]: (nobody) CMD (if [ -x /usr/bin/php5 ] && [ -f /usr/share/serverstats/update.php ]; then /usr/bin/php5 /usr/share/serverstats/update.php > /dev/null; fi)
  Nov 13 17:46:52 ipari NetworkManager[877]: <warn> GSM connection failed: (32) Network timeout
  Nov 13 17:46:52 ipari NetworkManager[877]: <info> (ttyUSB0): device state change: prepare -> failed (reason 'unknown') [40 120 1]

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