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[Bug 898033] Re: Huawei E367 3g modem not working

 

Thanks for reporting.

Could you please upgrade NetworkManager and ModemManager to the latest
development build (use the repository located at <https://launchpad.net
/~network-manager/+archive/trunk>) and see if the problem still occurs?

In case it does, could you please follow the procedure outlined at
<https://wiki.ubuntu.com/DebuggingModemmanager>, in the "Get Debug Logs"
section, to get the debug logs specific to your modem, and attach them
to this bug report? (The other log files you have already attached are
OK, it's just to get the modem-specific messages).

Thanks again for making Ubuntu better!

** Package changed: linux (Ubuntu) => network-manager (Ubuntu)

** Changed in: network-manager (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/898033

Title:
  Huawei E367 3g modem not working

Status in “network-manager” package in Ubuntu:
  Incomplete

Bug description:
  The modem is recognized but when initiating connection in Network
  Manager it immediately fails to connect.

  Modem is recognized bu usb_modeswitch and the log seems ok.
  Syslog indicates that there's some problem communicating with the modem.

  The modem worked on 11.04.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: linux-image-3.0.0-13-generic-pae 3.0.0-13.22
  ProcVersionSignature: Ubuntu 3.0.0-13.22-generic-pae 3.0.6
  Uname: Linux 3.0.0-13-generic-pae i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
     Subdevices: 2/2
     Subdevice #0: subdevice #0
     Subdevice #1: subdevice #1
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  kenny      1513 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf8220000 irq 45'
     Mixer name	: 'Analog Devices AD1984'
     Components	: 'HDA:11d41984,17aa20d6,00100400'
     Controls      : 31
     Simple ctrls  : 19
  Card29.Amixer.info:
   Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 7MHT25WW-1.03'
     Mixer name	: 'ThinkPad EC 7MHT25WW-1.03'
     Components	: ''
     Controls      : 1
     Simple ctrls  : 1
  Card29.Amixer.values:
   Simple mixer control 'Console',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Date: Wed Nov 30 07:38:41 2011
  HibernationDevice: RESUME=UUID=545bf5b5-c496-488d-8c9f-a3889386d574
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  MachineType: LENOVO 766734G
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-13-generic-pae root=UUID=36d41344-a385-41a9-af9a-2efb529c0e58 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.0.0-13-generic-pae N/A
   linux-backports-modules-3.0.0-13-generic-pae  N/A
   linux-firmware                                1.60
  SourcePackage: linux
  StagingDrivers: mei
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/30/2008
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7NETB3WW (2.13 )
  dmi.board.name: 766734G
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr7NETB3WW(2.13):bd04/30/2008:svnLENOVO:pn766734G:pvrThinkPadX61s:rvnLENOVO:rn766734G:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 766734G
  dmi.product.version: ThinkPad X61s
  dmi.sys.vendor: LENOVO

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