desktop-packages team mailing list archive

[Till Kamppeter <898344@xxxxxxxxxxxxxxxxxx>]

Tom, if you cannot set the page size to "A4 Borderless", please attach
your PPD file (/etc/cups/ppd/<name of queue for PS C7200>.ppd) to this
bug report.

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https://bugs.launchpad.net/bugs/898344

Title:
  A4 paper size incorrect in HP c7200

Status in Common Print Dialog:
  New
Status in “libreoffice” package in Ubuntu:
  Triaged

Bug description:
  hi guys,

  Oneiric amd64, Dell Latitude 131L, daily updates.

  I'm having a weird issue when printing that seems to have appeared sometime last week.
  Every other couple of days I'm printing a set of documents for my customers. These have not been edited for several months. So far printing from LibreOffice everything went correctly. Yesterday I found that the top and bottom 1cm of my prints get cut off.

  My printers are HP LJ2500, PS c7200, PS4500 or Samsung clx3175
  depending on my location.

  I found out that the problem seems to be confined to the c7200.
  All printers are set up for A4 paper, so are the documents' page sizes. When I go to the print menu, I see the paper sizes next to the little preview on the left. In most cases it is correctly marked as 297 x 210 (A4). When choosing the c7200 however the paper size changes to 294 x 210. No (A4) indicated either.

  These documents have very small margins, as close I can get to no margin at all (there is a banner at top and bottom). However I've checked with a newly created, completely blank document in LO Write and it behaves the same way.
  Opening a fresh document in Calc and setting it to A4 gives weird paper sizes for all printers but the LJ2500.

  There were updates to CUPS last week, I'm figuring that somewhere
  along the line the definition of A4 in the driver for the c7200 got
  messed up. It really should be 210 x 297, not 294.

  Let me know if you need more information.

  cheers
  Tom

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