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[Bug 902714] [NEW] ubuntu-bug can't always report bugs against "no particular package"

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Launchpad Bug Tracker <902714@xxxxxxxxxxxxxxxxxx>
Date: Sun, 11 Dec 2011 06:36:40 -0000
Reply-to: Bug 902714 <902714@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

You have been subscribed to a public bug:

If you choose the option in ubuntu-bug to report a bug against "no particular package", if you follow the instructions at https://help.ubuntu.com/community/ReportingBugs you will fail if the bug is not within a currently-running process.
In my case, I wanted to report a bug in whatever it is that handles an Ubuntu upgrade.
When started as recommended on the above web page, ubuntu-bug demands a PID, and without one, it won't work.

I suggest adding some text to the ReportingBugs page to explain that if you can't provide a process ID, you can provide a package name.  And that if you don't know the package name (e.g. if you were trying to report a bug against ubuntu-bug itself), you can do a search to find what package the command comes from, like so:
apt-cache search ubuntu-bug (which tells you that ubuntu-bug is in the reportbug package, therefore you would have to run ubuntu-bug reportbug).

lsb_release -rd:
Description:	Ubuntu 10.04.3 LTS
Release:	10.04

apt-cache policy reportbug
reportbug:
  Installed: 4.10.2ubuntu1
  Candidate: 4.10.2ubuntu1
  Version table:
 *** 4.10.2ubuntu1 0
        500 http://archive.ubuntu.com/ubuntu/ lucid/universe Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: reportbug 4.10.2ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-36.79-generic-pae 2.6.32.46+drm33.20
Uname: Linux 2.6.32-36-generic-pae i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Sun Dec 11 17:18:22 2011
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_AU:en
 LC_COLLATE=C
 PATH=(custom, user)
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: reportbug

** Affects: apport (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 lucid
-- 
ubuntu-bug can't always report bugs against "no particular package"
https://bugs.launchpad.net/bugs/902714
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