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[Bug 874283] Re: Empathy IM Client does not connect to Zimbra via XMPP

 

mcd-DEBUG: 12/14/2011 15:11:39.805849: account_reconnect: gabble/jabber/marek_2epotociar_40gmail_2ecom0
mcd-DEBUG: 12/14/2011 15:11:39.805929: _mcd_account_dup_parameters: called
mcd-DEBUG: 12/14/2011 15:11:39.806268: _mcd_mission_set_parent: child = 0xc29b00, parent = 0xc31800
mcd-DEBUG: 12/14/2011 15:11:39.806375: mcd_manager_create_connection: Created a connection 0xc29b00 for account: gabble/jabber/marek_2epotociar_40gmail_2ecom0
mcd-DEBUG: 12/14/2011 15:11:39.806464: _mcd_connection_connect: called for 0xc29b00, account gabble/jabber/marek_2epotociar_40gmail_2ecom0
mcd-DEBUG: 12/14/2011 15:11:39.806555: _mcd_connection_connect_with_params: Trying connect account: gabble/jabber/marek_2epotociar_40gmail_2ecom0
mcd-DEBUG: 12/14/2011 15:11:39.806658: _mcd_account_set_connection_status: gabble/jabber/marek_2epotociar_40gmail_2ecom0: 1 because 1
mcd-DEBUG: 12/14/2011 15:11:39.806750: mcd_account_freeze_properties: gabble/jabber/marek_2epotociar_40gmail_2ecom0
mcd-DEBUG: 12/14/2011 15:11:39.806840: _mcd_account_set_connection_status: changing connection status from 2 to 1
mcd-DEBUG: 12/14/2011 15:11:39.806984: _mcd_account_set_connection_status: changing connection status reason from 3 to 1
mcd-DEBUG: 12/14/2011 15:11:39.807082: mcd_account_changed_property: called: Connection
mcd-DEBUG: 12/14/2011 15:11:39.807182: mcd_account_changed_property: First changed property
mcd-DEBUG: 12/14/2011 15:11:39.807653: mcd_account_changed_property: called: ConnectionStatus
mcd-DEBUG: 12/14/2011 15:11:39.807758: mcd_account_changed_property: called: ConnectionStatusReason
mcd-DEBUG: 12/14/2011 15:11:39.807838: mcd_account_changed_property: called: ConnectionError
mcd-DEBUG: 12/14/2011 15:11:39.807945: mcd_account_changed_property: called: ConnectionErrorDetails
mcd-DEBUG: 12/14/2011 15:11:39.808053: mcd_account_thaw_properties: gabble/jabber/marek_2epotociar_40gmail_2ecom0
mcd-DEBUG: 12/14/2011 15:11:39.808145: emit_property_changed: called
mcd-DEBUG: 12/14/2011 15:11:39.854681: request_connection_cb: created /org/freedesktop/Telepathy/Connection/gabble/jabber/marek_2epotociar_40gmail_2ecom_2f02257c78
mcd-DEBUG: 12/14/2011 15:11:39.855853: _mcd_connection_set_tp_connection: new connection is 0xc65450
mcd-DEBUG: 12/14/2011 15:11:39.855900: mcd_account_changed_property: called: Connection
mcd-DEBUG: 12/14/2011 15:11:39.855940: mcd_account_changed_property: First changed property
mcd-DEBUG: 12/14/2011 15:11:39.858226: on_connection_status_changed: status_changed called from tp (2)
mcd-DEBUG: 12/14/2011 15:11:39.858494: _mcd_connection_update_client_caps: Sending client caps to connection
mcd-DEBUG: 12/14/2011 15:11:39.860162: mcd_connection_early_get_statuses_cb: /org/freedesktop/Telepathy/Connection/gabble/jabber/marek_2epotociar_40gmail_2ecom_2f02257c78: Early Get(Statuses) succeeded
mcd-DEBUG: 12/14/2011 15:11:39.860215: presence_get_statuses_cb: account gabble/jabber/marek_2epotociar_40gmail_2ecom0:
mcd-DEBUG: 12/14/2011 15:11:39.860259: presence_get_statuses_cb:   offline
mcd-DEBUG: 12/14/2011 15:11:39.860301: presence_get_statuses_cb:   chat
mcd-DEBUG: 12/14/2011 15:11:39.860342: presence_get_statuses_cb:   xa
mcd-DEBUG: 12/14/2011 15:11:39.860378: presence_get_statuses_cb:   unknown
mcd-DEBUG: 12/14/2011 15:11:39.860414: presence_get_statuses_cb:   error
mcd-DEBUG: 12/14/2011 15:11:39.860450: presence_get_statuses_cb:   hidden
mcd-DEBUG: 12/14/2011 15:11:39.860491: presence_get_statuses_cb:   available
mcd-DEBUG: 12/14/2011 15:11:39.860533: presence_get_statuses_cb:   away
mcd-DEBUG: 12/14/2011 15:11:39.860569: presence_get_statuses_cb:   dnd
mcd-DEBUG: 12/14/2011 15:11:39.860608: _mcd_connection_set_presence: Setting status 'available' of type 2 ('available' was requested)
mcd-DEBUG: 12/14/2011 15:11:39.860761: _mcd_dispatcher_add_connection: 0xc23820: 0xc29b00 (/org/freedesktop/Telepathy/Connection/gabble/jabber/marek_2epotociar_40gmail_2ecom_2f02257c78)
mcd-DEBUG: 12/14/2011 15:11:39.860866: _mcd_connection_start_dispatching: 0xc29b00
mcd-DEBUG: 12/14/2011 15:11:39.861016: _mcd_connection_update_client_caps: Sending client caps to connection
mcd-DEBUG: 12/14/2011 15:11:39.861423: mcd_connection_done_task_before_connect: /org/freedesktop/Telepathy/Connection/gabble/jabber/marek_2epotociar_40gmail_2ecom_2f02257c78: Calling Connect()
mcd-DEBUG: 12/14/2011 15:11:39.866128: emit_property_changed: called
mcd-DEBUG: 12/14/2011 15:11:39.883641: on_connection_status_changed: status_changed called from tp (1)
mcd-DEBUG: 12/14/2011 15:11:39.883702: _mcd_account_set_connection_status: gabble/jabber/marek_2epotociar_40gmail_2ecom0: 1 because 1
mcd-DEBUG: 12/14/2011 15:11:39.883737: mcd_account_freeze_properties: gabble/jabber/marek_2epotociar_40gmail_2ecom0
mcd-DEBUG: 12/14/2011 15:11:39.883779: mcd_account_changed_property: called: Connection
mcd-DEBUG: 12/14/2011 15:11:39.883819: mcd_account_changed_property: First changed property
mcd-DEBUG: 12/14/2011 15:11:39.884115: mcd_account_changed_property: called: ConnectionStatus
mcd-DEBUG: 12/14/2011 15:11:39.884167: mcd_account_changed_property: called: ConnectionStatusReason
mcd-DEBUG: 12/14/2011 15:11:39.884211: mcd_account_changed_property: called: ConnectionError
mcd-DEBUG: 12/14/2011 15:11:39.884262: mcd_account_changed_property: called: ConnectionErrorDetails
mcd-DEBUG: 12/14/2011 15:11:39.884301: mcd_account_thaw_properties: gabble/jabber/marek_2epotociar_40gmail_2ecom0
mcd-DEBUG: 12/14/2011 15:11:39.884341: emit_property_changed: called
mcd-DEBUG: 12/14/2011 15:11:39.884624: connect_cb: called for connection 0xc29b00
mcd-DEBUG: 12/14/2011 15:11:40.230000: _mcd_mission_set_parent: child = 0xd38b00, parent = 0xc29b00
mcd-DEBUG: 12/14/2011 15:11:40.230137: _mcd_dispatcher_take_channels: unrequested channel 0xd38b00 (only): /org/freedesktop/Telepathy/Connection/gabble/jabber/marek_2epotociar_40gmail_2ecom_2f02257c78/ServerTLSChannel
mcd-DEBUG: 12/14/2011 15:11:40.230282: _mcd_dispatcher_take_channels: possible handler(s) found, dispatching 1 channels
mcd-DEBUG: 12/14/2011 15:11:40.230381: _mcd_channel_set_status: 0xd38b00, 3
mcd-DEBUG: 12/14/2011 15:11:40.230498: _mcd_dispatcher_enter_state_machine: CTXREF11 on 0xc27ba0
mcd-DEBUG: 12/14/2011 15:11:40.230600: _mcd_dispatcher_enter_state_machine: new dispatcher context 0xc27ba0 for unrequested channel 0xd38b00 (only): /org/freedesktop/Telepathy/Connection/gabble/jabber/marek_2epotociar_40gmail_2ecom_2f02257c78/ServerTLSChannel
mcd-DEBUG: 12/14/2011 15:11:40.230750: mcd_dispatch_operation_constructor: do1/0xccebe0: needs_approval=T
mcd-DEBUG: 12/14/2011 15:11:40.230992: _mcd_plugin_dispatch_operation_init: 0xcf6560
mcd-DEBUG: 12/14/2011 15:11:40.231101: _mcd_plugin_dispatch_operation_new: 0xcf6560 (for 0xccebe0)
mcd-DEBUG: 12/14/2011 15:11:40.231215: _mcd_dispatcher_enter_state_machine: entering state machine for context 0xc27ba0
mcd-DEBUG: 12/14/2011 15:11:40.231312: mcd_dispatcher_context_ref: CTXREF01 on 0xc27ba0 (ref = 1)
mcd-DEBUG: 12/14/2011 15:11:40.231405: _mcd_dispatch_operation_run_clients: do1 0xccebe0
mcd-DEBUG: 12/14/2011 15:11:40.231501: _mcd_dispatch_operation_handlers_can_bypass_observers: org.freedesktop.Telepathy.Client.Empathy.Auth has BypassObservers=F
mcd-DEBUG: 12/14/2011 15:11:40.231591: _mcd_dispatch_operation_run_clients: Running observers
mcd-DEBUG: 12/14/2011 15:11:40.231707: _mcd_dispatch_operation_run_clients: All necessary observers invoked
mcd-DEBUG: 12/14/2011 15:11:40.231798: _mcd_dispatch_operation_run_clients: Checking finished/locks
mcd-DEBUG: 12/14/2011 15:11:40.231889: _mcd_plugin_dispatch_operation_observers_finished: 0xcf6560
mcd-DEBUG: 12/14/2011 15:11:40.231983: _mcd_dispatch_operation_handlers_can_bypass_approval: org.freedesktop.Telepathy.Client.Empathy.Auth has BypassApproval=F
mcd-DEBUG: 12/14/2011 15:11:40.232080: mcd_dispatcher_context_unref: CTXREF01 on 0xc27ba0 (ref = 2)
mcd-DEBUG: 12/14/2011 15:11:40.232173: mcd_dispatcher_context_unref: CTXREF11 on 0xc27ba0 (ref = 1)
mcd-DEBUG: 12/14/2011 15:11:40.232264: mcd_dispatcher_context_unref: freeing the context 0xc27ba0
mcd-DEBUG: 12/14/2011 15:11:40.232382: _mcd_dispatch_operation_inc_ado_pending: 0 -> 1
mcd-DEBUG: 12/14/2011 15:11:40.232498: _mcd_dispatch_operation_dec_ado_pending: 1 -> 0
mcd-DEBUG: 12/14/2011 15:11:40.232599: _mcd_dispatch_operation_dec_ado_pending: No approver accepted the channels; considering them to be approved
mcd-DEBUG: 12/14/2011 15:11:40.232696: _mcd_dispatch_operation_check_client_locks: trying next handler
mcd-DEBUG: 12/14/2011 15:11:40.232793: _mcd_dispatch_operation_try_next_handler: Possible handler: org.freedesktop.Telepathy.Client.Empathy.Auth (still exists: Y, already failed: N)
mcd-DEBUG: 12/14/2011 15:11:40.232889: mcd_dispatch_operation_try_handler: do1: channel ACL verification [1 channels]
mcd-DEBUG: 12/14/2011 15:11:40.232995: _mcd_client_proxy_handle_channels: calling HandleChannels on org.freedesktop.Telepathy.Client.Empathy.Auth
mcd-DEBUG: 12/14/2011 15:11:40.233196: _mcd_channel_set_status: 0xd38b00, 4
mcd-DEBUG: 12/14/2011 15:11:40.243194: on_channel_ready: channel 0xd38b00 is ready
mcd-DEBUG: 12/14/2011 15:11:40.302105: dbusprop_get_all: org.freedesktop.Telepathy.AccountManager
mcd-DEBUG: 12/14/2011 15:11:40.302206: get_valid_accounts: called
mcd-DEBUG: 12/14/2011 15:11:40.302305: get_invalid_accounts: called
mcd-DEBUG: 12/14/2011 15:11:40.302381: mcd_dbus_get_interfaces: called
mcd-DEBUG: 12/14/2011 15:11:40.310403: dbusprop_get_all: org.freedesktop.Telepathy.Account
mcd-DEBUG: 12/14/2011 15:11:40.310456: mcd_dbus_get_interfaces: called
mcd-DEBUG: 12/14/2011 15:11:40.310492: mcd_dbus_get_interfaces: skipping inactive optional iface org.freedesktop.Telepathy.Account.Interface.ExternalPasswordStorage.DRAFT
mcd-DEBUG: 12/14/2011 15:11:40.310549: _mcd_account_dup_parameters: called
mcd-DEBUG: 12/14/2011 15:11:40.310643: get_connect_automatically: called for gabble/jabber/marek_2epotociar_40gmail_2ecom0
mcd-DEBUG: 12/14/2011 15:11:40.316266: dbusprop_get_all: org.freedesktop.Telepathy.Account
mcd-DEBUG: 12/14/2011 15:11:40.316313: mcd_dbus_get_interfaces: called
mcd-DEBUG: 12/14/2011 15:11:40.316351: mcd_dbus_get_interfaces: skipping inactive optional iface org.freedesktop.Telepathy.Account.Interface.ExternalPasswordStorage.DRAFT
mcd-DEBUG: 12/14/2011 15:11:40.316406: _mcd_account_dup_parameters: called
mcd-DEBUG: 12/14/2011 15:11:40.316504: get_connect_automatically: called for gabble/jabber/marek_2epotociar_40oracle_2ecom0
mcd-DEBUG: 12/14/2011 15:11:40.317399: dbusprop_get_all: org.freedesktop.Telepathy.Account
mcd-DEBUG: 12/14/2011 15:11:40.317435: mcd_dbus_get_interfaces: called
mcd-DEBUG: 12/14/2011 15:11:40.317472: mcd_dbus_get_interfaces: skipping inactive optional iface org.freedesktop.Telepathy.Account.Interface.ExternalPasswordStorage.DRAFT
mcd-DEBUG: 12/14/2011 15:11:40.317521: _mcd_account_dup_parameters: called
mcd-DEBUG: 12/14/2011 15:11:40.317584: get_connect_automatically: called for haze/yahoo/potociar0
mcd-DEBUG: 12/14/2011 15:11:40.321300: dbusprop_get_all: org.freedesktop.Telepathy.Account
mcd-DEBUG: 12/14/2011 15:11:40.321352: mcd_dbus_get_interfaces: called
mcd-DEBUG: 12/14/2011 15:11:40.321402: mcd_dbus_get_interfaces: skipping inactive optional iface org.freedesktop.Telepathy.Account.Interface.ExternalPasswordStorage.DRAFT
mcd-DEBUG: 12/14/2011 15:11:40.321477: _mcd_account_dup_parameters: called
mcd-DEBUG: 12/14/2011 15:11:40.321583: get_connect_automatically: called for haze/icq/_3981686800
mcd-DEBUG: 12/14/2011 15:11:40.321871: dbusprop_get_all: org.freedesktop.Telepathy.Account.Interface.Addressing
mcd-DEBUG: 12/14/2011 15:11:40.322696: dbusprop_get_all: org.freedesktop.Telepathy.Account.Interface.Addressing
mcd-DEBUG: 12/14/2011 15:11:40.326576: dbusprop_get_all: org.freedesktop.Telepathy.Account.Interface.Addressing
mcd-DEBUG: 12/14/2011 15:11:40.328969: dbusprop_get_all: org.freedesktop.Telepathy.Account.Interface.Addressing
mcd-DEBUG: 12/14/2011 15:11:40.335656: _mcd_channel_set_status: 0xd38b00, 5
mcd-DEBUG: 12/14/2011 15:11:40.335797: _mcd_dispatch_operation_finish: Result: Channel successfully handled by org.freedesktop.Telepathy.Client.Empathy.Auth
mcd-DEBUG: 12/14/2011 15:11:40.335843: _mcd_dispatch_operation_finish: do1/0xccebe0 has finished
mcd-DEBUG: 12/14/2011 15:11:40.335880: mcd_dispatch_operation_actually_finish: do1/0xccebe0: finished
mcd-DEBUG: 12/14/2011 15:11:40.335932: _mcd_dispatch_operation_check_client_locks: waiting for handler_is_suitable or HandleChannels to return
mcd-DEBUG: 12/14/2011 15:11:40.335977: _mcd_dispatch_operation_check_client_locks: already finished (or finishing): Channel successfully handled by org.freedesktop.Telepathy.Client.Empathy.Auth
mcd-DEBUG: 12/14/2011 15:11:40.336023: plugin_do_finalize: 0xcf6560
mcd-DEBUG: 12/14/2011 15:11:40.759788: proxy_destroyed: Channel proxy invalidated: tp_dbus_errors_quark 8: Channel was closed
mcd-DEBUG: 12/14/2011 15:11:40.759841: mcd_channel_abort: 0xd38b00
mcd-DEBUG: 12/14/2011 15:11:40.759882: _mcd_channel_set_status: 0xd38b00, 7
mcd-DEBUG: 12/14/2011 15:11:40.759926: _mcd_mission_set_parent: child = 0xd38b00, parent = (nil)
mcd-DEBUG: 12/14/2011 15:11:40.759954: _mcd_operation_remove_mission: removing mission: 0xd38b00
mcd-DEBUG: 12/14/2011 15:11:40.759979: _mcd_channel_dispose: 0xd38b00 (is disposed = 0)
mcd-DEBUG: 12/14/2011 15:11:40.760003: _mcd_mission_dispose: mission disposed 0xd38b00
mcd-DEBUG: 12/14/2011 15:11:40.760027: _mcd_mission_finalize: mission finalized 0xd38b00
mcd-DEBUG: 12/14/2011 15:11:40.760999: on_connection_status_changed: status_changed called from tp (2)
mcd-DEBUG: 12/14/2011 15:11:40.761076: mcd_connection_invalidated_cb: Proxy destroyed (WOCKY_AUTH_ERROR_FAILURE (#6): Authentication failed: not-authorized)!
mcd-DEBUG: 12/14/2011 15:11:40.761115: _mcd_connection_release_tp_connection: 0xc29b00
mcd-DEBUG: 12/14/2011 15:11:40.761147: _mcd_account_set_connection_status: gabble/jabber/marek_2epotociar_40gmail_2ecom0: 2 because 3
mcd-DEBUG: 12/14/2011 15:11:40.761171: mcd_account_freeze_properties: gabble/jabber/marek_2epotociar_40gmail_2ecom0
mcd-DEBUG: 12/14/2011 15:11:40.761193: _mcd_account_set_connection_status: changing error details
mcd-DEBUG: 12/14/2011 15:11:40.761219: _mcd_account_set_connection_status: changing connection status from 1 to 2
mcd-DEBUG: 12/14/2011 15:11:40.761243: _mcd_account_set_connection_status: changing connection status reason from 1 to 3
mcd-DEBUG: 12/14/2011 15:11:40.761266: mcd_account_changed_property: called: Connection
mcd-DEBUG: 12/14/2011 15:11:40.761290: mcd_account_changed_property: First changed property
mcd-DEBUG: 12/14/2011 15:11:40.761578: mcd_account_changed_property: called: ConnectionStatus
mcd-DEBUG: 12/14/2011 15:11:40.761636: mcd_account_changed_property: called: ConnectionStatusReason
mcd-DEBUG: 12/14/2011 15:11:40.761672: mcd_account_changed_property: called: ConnectionError
mcd-DEBUG: 12/14/2011 15:11:40.761718: mcd_account_changed_property: called: ConnectionErrorDetails
mcd-DEBUG: 12/14/2011 15:11:40.761759: mcd_account_thaw_properties: gabble/jabber/marek_2epotociar_40gmail_2ecom0
mcd-DEBUG: 12/14/2011 15:11:40.761792: emit_property_changed: called
mcd-DEBUG: 12/14/2011 15:11:40.761915: _mcd_operation_abort: Operation abort received, aborting all children
mcd-DEBUG: 12/14/2011 15:11:40.761948: on_connection_abort: called (0xc29b00, account gabble/jabber/marek_2epotociar_40gmail_2ecom0)
mcd-DEBUG: 12/14/2011 15:11:40.761977: _mcd_mission_set_parent: child = 0xc29b00, parent = (nil)
mcd-DEBUG: 12/14/2011 15:11:40.762005: _mcd_operation_remove_mission: removing mission: 0xc29b00
mcd-DEBUG: 12/14/2011 15:11:40.762029: _mcd_connection_dispose: called for object 0xc29b00
mcd-DEBUG: 12/14/2011 15:11:40.762053: _mcd_connection_release_tp_connection: 0xc29b00
mcd-DEBUG: 12/14/2011 15:11:40.762080: _mcd_operation_dispose: operation disposed
mcd-DEBUG: 12/14/2011 15:11:40.762104: _mcd_mission_dispose: mission disposed 0xc29b00
mcd-DEBUG: 12/14/2011 15:11:40.762130: mcd_dispatcher_lost_connection: 0xc23820: 0xc29b00
mcd-DEBUG: 12/14/2011 15:11:40.762166: _mcd_mission_finalize: mission finalized 0xc29b00
mcd-DEBUG: 12/14/2011 15:11:40.762192: on_connection_ready: got error: WOCKY_AUTH_ERROR_FAILURE (#6): Authentication failed: not-authorized

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https://bugs.launchpad.net/bugs/874283

Title:
  Empathy IM Client does not connect to Zimbra via XMPP

Status in “empathy” package in Ubuntu:
  Confirmed

Bug description:
  This is the error from the debug log:

  on_connection_ready: got error:
  WOCKY_CONNECTOR_ERROR_TLS_SESSION_FAILED (#7): SSL handshake error:
  -12: GNUTLS_E_FATAL_ALERT_RECEIVED

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: empathy 3.2.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  Date: Fri Oct 14 16:31:45 2011
  ExecutablePath: /usr/bin/empathy
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  ProcEnviron:
   LANGUAGE=en_GB:cs_CZ:cs:en
   PATH=(custom, no user)
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: Upgraded to oneiric on 2011-10-14 (0 days ago)

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References