desktop-packages team mailing list archive

[James Hazou <901781@xxxxxxxxxxxxxxxxxx>]

apport information

** Attachment added: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/bugs/901781/+attachment/2634088/+files/ProcCpuinfo.txt

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https://bugs.launchpad.net/bugs/901781

Title:
  Firefox will not connect to web and times out.  Also mouse pointer
  freezes

Status in “firefox” package in Ubuntu:
  Incomplete

Bug description:
  Hi, 2 days ago without any obvious indicator, Firefox stopped
  connecting to the web.  I can send and receive email via Thunderbird
  and am now using Google Chrome as an alternative browser.  At
  virtually the same time my mouse keeps on freezing and I have to shut
  down and re-start my laptop in order to un-freeze it.

  Both are extremely frustrating!

  Best regards,

  James

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: software-center 5.0.2ubuntu0.1
  ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
  Uname: Linux 3.0.0-13-generic i686
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  CheckboxSubmission: c4194e0b9defc12a85ecfc371b90ab19
  CheckboxSystem: f82e08849adf759ed0ba9f0286dd882c
  Date: Thu Dec  8 17:15:48 2011
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: software-center
  UpgradeStatus: Upgraded to oneiric on 2011-10-21 (48 days ago)
  --- 
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC262 Analog [ALC262 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  james      1943 F.... pulseaudio
  BuildID: 20111115184056
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf0500000 irq 45'
     Mixer name	: 'Realtek ALC262'
     Components	: 'HDA:10ec0262,144dc510,00100002 HDA:11c11040,2118144d,00100200'
     Controls      : 32
     Simple ctrls  : 20
  Channel: release
  CheckboxSubmission: c4194e0b9defc12a85ecfc371b90ab19
  CheckboxSystem: f82e08849adf759ed0ba9f0286dd882c
  DistroRelease: Ubuntu 11.10
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  IpRoute:
   default via 192.168.1.254 dev wlan0  proto static 
   169.254.0.0/16 dev wlan0  scope link  metric 1000 
   192.168.1.0/24 dev wlan0  proto kernel  scope link  src 192.168.1.64  metric 2
  Package: firefox 8.0+build1-0ubuntu0.11.10.3
  PackageArchitecture: i386
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
  Profiles: Profile0 (Default) - LastVersion=8.0/20111115184056
  RunningIncompatibleAddons: False
  Tags:  oneiric running-unity
  Uname: Linux 3.0.0-14-generic i686
  UpgradeStatus: Upgraded to oneiric on 2011-12-09 (5 days ago)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  WpaSupplicantLog:
   
  dmi.bios.date: 01/08/2008
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 11ST
  dmi.board.name: SQ45S70S
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr11ST:bd01/08/2008:svnSAMSUNGELECTRONICSCO.,LTD.:pnSQ45S70S:pvr08ST:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSQ45S70S:rvr:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
  dmi.product.name: SQ45S70S
  dmi.product.version: 08ST
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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