desktop-packages team mailing list archive

[Muhammad bilal shahid <bil21als@xxxxxxxxx>]

Thank you for taking time in filing the bug to make ubuntu better.
please attach the empathy  chat log with the bug report?
youcan get it from the help==> debugg menu/

** Changed in: empathy (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/789305

Title:
  Empathy does not receive google chat messages until I disconnect and
  reconnect

Status in “empathy” package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: empathy

  I use Empathy to connect to google chat (I use text messages only, not
  voice or video) to communicate with my colleagues.  Often but not
  always, after I have disconnected and reconnected (for instance
  because I took my laptop to a conference room), I find that a number
  of previously unreceived messages suddenly appear.  Sometimes these
  messages are days late.  Sometimes they appear as messages that are
  part of the current conversation, and sometimes they appear as
  messages that are part of a previous conversation (greyed out).

  $ lsb_release -rd
  Description:	Ubuntu 11.04
  Release:	11.04
  $ apt-cache policy empathy
  empathy:
    Installed: 2.34.0-0ubuntu3
    Candidate: 2.34.0-0ubuntu3
    Version table:
   *** 2.34.0-0ubuntu3 0
          500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages
          100 /var/lib/dpkg/status

  What I expect to happen:
  Colleague using the gmail web interface to google chat types a text message to me and sends it.  I receive that message in empathy via my google talk account within moments.
  What happens instead:
  Colleague using the gmail web interface to google chat types a text message to me and sends it.  Nothing happens that is apparent to me.  At some later time, I disconnect empathy from my google talk account (via any method: shutdown of the system, disconnecting the system from the network, closing empathy, setting status to "Offline"), and then reconnect it to my google talk account.  Then, seconds to days after the message was sent, I receive that message in empathy via my google talk account.

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