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[Muhammad bilal shahid <bil21als@xxxxxxxxx>]

Thank you for taking time in filing the bug to make ubuntu better.
please attach the empathy chat log file with the bug report?
with which account are you getting this problem?

you can get it from help==> debugg menu

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https://bugs.launchpad.net/bugs/891562

Title:
  Chat window won't open after responding using gnome shell notification
  bar

Status in “empathy” package in Ubuntu:
  Incomplete

Bug description:
  Sometimes when I have chat window opened but write quick response
  using the Gnome Shell notification bar, I find myself in situation
  unable to open new chat windows from the empathy contact list. Only
  list reopening helps.

  These log messages I received when got this problem again today:

  (empathy:8802): GLib-CRITICAL **: g_sequence_iter_get_position: assertion `iter != NULL' failed
  (empathy:8802): GLib-CRITICAL **: g_sequence_iter_get_position: assertion `iter != NULL' failed

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