desktop-packages team mailing list archive

[Christopher Barrington-Leigh <cpblpublic@xxxxxxxxx>]

On Fri, 16 Dec 2011, Muhammad bilal shahid wrote:

> can  you please attach the empathy audio log file with the bug report?

I don't know how to do that.

Actually, I now use 11.10 and I can't even seen how to get Empathy or 
whatever is on the menus at the top of my screen to let me add my SIP account anymore.

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https://bugs.launchpad.net/bugs/813821

Title:
  Empathy fails to answer a SIP call,  blocks normal call forwarding.

Status in “empathy” package in Ubuntu:
  Incomplete

Bug description:
  I have set up empathy with its SIP plugin to answer calls to my SIP  VOIP account.
  It used to work, and I have done nothing but updates to change its settings.
  Incoming calls still work if linphone-3 is up and running.
  But if empathy is running, calls to my SIP phone number (through freephoneline.ca) don't answer AND, worst of all possible failures, do not even ring properly or give a busy or etc signal.  Under proper functioning, if I don't answer after several seconds on SIP, my phone number will forward on to my office phone and cell phone and voicemail. But empathy is blocking that, so that people ringing my phone number get just silence -- no connection, no forwarding, no voicemail.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: empathy 2.34.0-0ubuntu3.1
  ProcVersionSignature: Ubuntu 2.6.38-11.47-generic 2.6.38.8
  Uname: Linux 2.6.38-11-generic x86_64
  Architecture: amd64
  Date: Wed Jul 20 15:05:06 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

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