desktop-packages team mailing list archive

[Bug Watch Updater <857638@xxxxxxxxxxxxxxxxxx>]

Launchpad has imported 17 comments from the remote bug at
https://bugs.freedesktop.org/show_bug.cgi?id=38764.

If you reply to an imported comment from within Launchpad, your comment
will be sent to the remote bug automatically. Read more about
Launchpad's inter-bugtracker facilities at
https://help.launchpad.net/InterBugTracking.

------------------------------------------------------------------------
On 2011-06-29T09:16:42+00:00 Pavel223344 wrote:

Created attachment 48543
Error message recieved upon crash

Some documents crash upon saving or closing in LibO Writer 3.4 in Ubuntu
11.4.

This happens in Ubuntu 11.04. It doen‘t happen in Windows 7 and not in
Debian stable. The documents must be of some complexity. Newly created
docs work as expected, but some, but not all, papers I have been working
on for a while crashes.

I guess that there is something in some of my docs that doesn‘t work
properly in LibO 3.4. I have not been able to pinpoint what it is. I
have made a test document (2 pages) with the error present out of a much
bigger document. If I shorten the document further or insert dummy text
instead of real text the document does not crash.

I am reluctant to post even a small part of my document publicly. If I
change to dummy text the error is gone so its the real thing. Perhaps I
could mail the file to someone for further analysis?

How to recreate:
Open the document in LibO 3.4 on Ubuntu 11.04
Close the document
Writer crashes
When Writer is restarted you are prompted to recreate the document

The document works fine in LibO 3.3 (and earlier versions of OOo).

I get error reports in my home folder every time LibO crashes. I post
one of them. It says something about Java. I have tested LibO 3.4 with
SUN Java and Open JDK. The document crashes with either.

I have also tested with LibO 3.4.1 RC3 and the documents still crash.

This is a serious bug since data is lost upon crash, especially if you
are working on several documents, since all open documents crash without
saving.

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/857638/comments/0

------------------------------------------------------------------------
On 2011-07-07T08:26:12+00:00 Pavel223344 wrote:

The bug is present in LibO 3.4.1 in all OS, Windows and Debian, I was wrong earlier. Several of my documents crash in all systems I have available. 
I suspect it has something to do with fields. I use endnotes and footnotes in the documents that crash. I think that the documents must be of some length and complexity for the crash to appear. 
I still have a document to test for any developer interested...

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/857638/comments/1

------------------------------------------------------------------------
On 2011-08-15T07:26:05+00:00 Libreoffice-z wrote:

@reporter:
Please attach one of those documents causing a crash!
Can you please check <https://bugs.launchpad.net/ubuntu/+source/libreoffice> for similar bugs?

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/857638/comments/2

------------------------------------------------------------------------
On 2011-08-17T18:53:07+00:00 dnh wrote:

I have a similar problem on both Kubuntu 11.04 and W7 which I reported
as bug 40178.

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/857638/comments/3

------------------------------------------------------------------------
On 2011-08-18T06:16:55+00:00 Libreoffice-z wrote:

*** Bug 40178 has been marked as a duplicate of this bug. ***

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/857638/comments/4

------------------------------------------------------------------------
On 2011-08-24T10:24:46+00:00 Libreoffice-z wrote:

Without sample document nothing can be done, closing Bug due to
reporters' inactivity as WFM.

@reporters:
Please feel free to reopen this bug if you find out that the problem still exists with the current stable LibreOffice version and if you can contribute requested additional information due to <http://wiki.documentfoundation.org/BugReport> (especially BugReport Details)!

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/857638/comments/5

------------------------------------------------------------------------
On 2011-08-27T08:21:27+00:00 dnh wrote:

Created attachment 50610
First file used to replicate a crash.

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/857638/comments/6

------------------------------------------------------------------------
On 2011-08-27T08:21:46+00:00 dnh wrote:

Created attachment 50611
Second file used to replicate a crash.

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/857638/comments/7

------------------------------------------------------------------------
On 2011-08-27T08:22:06+00:00 dnh wrote:

I have now understood how to replicate a crash. I tried it a couple of
times, it always crashes.

Setup two odt-files with a fairly large amount of text (copying this
page into the files worked for me:
http://www.spiegel.de/panorama/0,1518,782809,00.html, I have attached
both files).

Close LO. Reopen both files. Attempt to close one of the files by
hitting the small close-button in the upper right corner - LO crashes.

Best,
dnh

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/857638/comments/8

------------------------------------------------------------------------
On 2011-09-03T14:18:14+00:00 dnh wrote:

Updating to 3.4.3 is to no avail, it still crashes.

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/857638/comments/9

------------------------------------------------------------------------
On 2011-09-03T14:19:33+00:00 dnh wrote:

Let me by the way add that I use a 32-bit system, not a 64 as originally
reported by Pavel.

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/857638/comments/10

------------------------------------------------------------------------
On 2011-09-03T17:56:27+00:00 Libreoffice-z wrote:

[Reproducible] with reporter's sample documents and "LibreOffice 3.4.3
RC2 - WIN7 Home Premium (64bit) German UI [OOO340m1 (Build:302)]".

I open document as the only one, scroll down with scroll slider, wait until missing objects or pictures have appeared, scroll on until bottom of document, scroll up quickly again, close document close it clicking the right top little close-"x".
Expected: should close document, open LibO Start Center
Actual: crash.

The crash does no longer appear with Server installation of Master
"LibO-dev 3.5.0 – WIN7 Home Premium (64bit) English UI [(Build ID:
a6adae1-4eb4f62-09af278)]".

@Reporter
can you confirm that the problem is no longer visible with Master (please see <http://wiki.documentfoundation.org/Installing_in_parallel>!)?

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/857638/comments/11

------------------------------------------------------------------------
On 2011-09-07T20:10:10+00:00 Digitalant-com wrote:

3.4.3 Mac OSX 10.6.8, Apple Java 6u26, EN US

The doc opens for me and does not crash, but scrolling up and down
causes LibO to hang for about 5-8 secs on the pictures with links. I did
notice the pictures, menu items and undefined objects are all just
links, it takes a while for it to populate over the net. Possibly a
timeout issue.

I right-clicked on the images, saved them all to my computer and
everything worked smoothly with no delay.

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/857638/comments/12

------------------------------------------------------------------------
On 2011-09-11T12:27:58+00:00 julien2412 wrote:

It doesn't crash on my laptop (Debian testing x86 on master updated today).
But here are some console logs (debug mode) :
Error: <SwNoTxtNode::SetObjTitle(..)> - missing <SdrObject> instance From File /home/maryline/compile-libreoffice/libo/sw/source/core/layout/atrfrm.cxx at Line 2945
Error: Don't close the medium when loading documents! From File /home/maryline/compile-libreoffice/libo/sfx2/source/doc/objmisc.cxx at Line 1301
Error: SVRect() without Width or Height From File /home/maryline/compile-libreoffice/libo/sw/inc/swrect.hxx at Line 306
Error: SVRect() without Width or Height From File /home/maryline/compile-libreoffice/libo/sw/inc/swrect.hxx at Line 306
Error: SVRect() without Width or Height From File /home/maryline/compile-libreoffice/libo/sw/inc/swrect.hxx at Line 306
Error: SVRect() without Width or Height From File /home/maryline/compile-libreoffice/libo/sw/inc/swrect.hxx at Line 306
Error: SVRect() without Width or Height From File /home/maryline/compile-libreoffice/libo/sw/inc/swrect.hxx at Line 306
Error: SVRect() without Width or Height From File /home/maryline/compile-libreoffice/libo/sw/inc/swrect.hxx at Line 306
Error: Special modes not compatible with hidden mode! From File /home/maryline/compile-libreoffice/libo/sfx2/source/view/sfxbasecontroller.cxx at Line 1377
Error: assertion failed! From File /home/maryline/compile-libreoffice/libo/sw/source/ui/app/apphdl.cxx at Line 698
Error: Don't close the medium when loading documents! From File /home/maryline/compile-libreoffice/libo/sfx2/source/doc/objmisc.cxx at Line 1301
Error: SVRect() without Width or Height From File /home/maryline/compile-libreoffice/libo/sw/inc/swrect.hxx at Line 306
Error: SVRect() without Width or Height From File /home/maryline/compile-libreoffice/libo/sw/inc/swrect.hxx at Line 306
Error: invalid type for InteractionHandler From File /home/maryline/compile-libreoffice/libo/sfx2/source/appl/appuno.cxx at Line 518
Error: <SwNoTxtNode::SetObjTitle(..)> - missing <SdrObject> instance From File /home/maryline/compile-libreoffice/libo/sw/source/core/layout/atrfrm.cxx at Line 2945
Error: SVRect() without Width or Height From File /home/maryline/compile-libreoffice/libo/sw/inc/swrect.hxx at Line 306
Error: SVRect() without Width or Height From File /home/maryline/compile-libreoffice/libo/sw/inc/swrect.hxx at Line 306
Error: assertion failed! From File /home/maryline/compile-libreoffice/libo/sw/source/ui/app/apphdl.cxx at Line 698
Error: SVRect() without Width or Height From File /home/maryline/compile-libreoffice/libo/sw/inc/swrect.hxx at Line 306
Error: SVRect() without Width or Height From File /home/maryline/compile-libreoffice/libo/sw/inc/swrect.hxx at Line 306
Error: <SwAnchoredObject::GetObjRectWithSpaces> - cache for object rectangle inclusive spaces marked as valid, but it couldn't be. Missing invalidation of cache. Please inform OD. From File /home/maryline/compile-libreoffice/libo/sw/source/core/layout/anchoredobject.cxx at Line 670
Error: <SwAnchoredObject::GetObjRectWithSpaces> - cache for object rectangle inclusive spaces marked as valid, but it couldn't be. Missing invalidation of cache. Please inform OD. From File /home/maryline/compile-libreoffice/libo/sw/source/core/layout/anchoredobject.cxx at Line 670
Error: Small world, isn't it? From File /home/maryline/compile-libreoffice/libo/sw/source/ui/uiview/viewport.cxx at Line 1157

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/857638/comments/13

------------------------------------------------------------------------
On 2011-09-14T08:02:53+00:00 Libreoffice-z wrote:

The question is: what will we do with this one? I think a new report for
observations in Comment 13?

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/857638/comments/14

------------------------------------------------------------------------
On 2011-09-29T16:49:53+00:00 Björn Michaelsen wrote:

Crash stacktrace at:
https://launchpadlibrarian.net/80761759/Stacktrace.txt

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/857638/comments/20

------------------------------------------------------------------------
On 2011-12-23T21:24:59+00:00 Björn Michaelsen wrote:

Since all new unconfirmed bugs start in state UNCONFIRMED now and old
unconfirmed bugs were moved to NEEDINFO with a explanatory comment, all
bugs promoted above those bug states to NEW and later are automatically
confirmed making the CONFIRMED whiteboard status redundant. Thus it will
be removed.

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/857638/comments/21

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to libreoffice in Ubuntu.
https://bugs.launchpad.net/bugs/857638

Title:
  soffice.bin crashed with SIGSEGV in
  framework::LockHelper::acquireReadAccess()

Status in LibreOffice Productivity Suite:
  Confirmed
Status in “libreoffice” package in Ubuntu:
  Triaged

Bug description:
  Open then close sample document from:
  https://bugs.freedesktop.org/attachment.cgi?id=50610

  ProblemType: Crash
  DistroRelease: Ubuntu 11.10
  Package: libreoffice-core 1:3.4.3-1ubuntu3
  ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
  Uname: Linux 3.0.0-11-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 1.23-0ubuntu1
  Architecture: amd64
  CrashCounter: 1
  Date: Fri Sep 23 20:30:34 2011
  ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  ProcCmdline: /usr/lib/libreoffice/program/soffice.bin --writer /tmp/test.odt --splash-pipe=7
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SegvAnalysis:
   Segfault happened at: 0x7ff3f84eb4dc <_ZN9framework10LockHelper17acquireReadAccessEv+60>:	mov    (%rdi),%rax
   PC (0x7ff3f84eb4dc) ok
   source "(%rdi)" (0x00000000) not located in a known VMA region (needed readable region)!
   destination "%rax" ok
  SegvReason: reading NULL VMA
  Signal: 11
  SourcePackage: libreoffice
  StacktraceTop:
   framework::LockHelper::acquireReadAccess() () from /usr/lib/libreoffice/program/../basis-link/program/libfwilx.so
   ?? () from /usr/lib/libreoffice/program/../basis-link/program/libfwklx.so
   VclEventListeners::Call(VclSimpleEvent*) const () from /usr/lib/libreoffice/program/../basis-link/program/libvcllx.so
   Window::CallEventListeners(unsigned long, void*) () from /usr/lib/libreoffice/program/../basis-link/program/libvcllx.so
   Window::~Window() () from /usr/lib/libreoffice/program/../basis-link/program/libvcllx.so
  Title: soffice.bin crashed with SIGSEGV in framework::LockHelper::acquireReadAccess()
  UpgradeStatus: Upgraded to oneiric on 2011-06-28 (87 days ago)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

To manage notifications about this bug go to:
https://bugs.launchpad.net/df-libreoffice/+bug/857638/+subscriptions