desktop-packages team mailing list archive

[Rodrigo Virote Kassick <kassick@xxxxxxxxx>]

This seems to be an intermittent bug for men. Soon after login, the
message list appears to work ok -- click on a contact, it opens a chat
window, adds an entry to the notification tray.

Most of the times, the problem occurs after I open the first chat window
-- i.e. I start chatting with contact A; soon I need to send a message
to contact B, who is online. Clicking on the contact name or drag-and-
dropping the contact into an opened chat window does not work.

If contacts A and B started conversations with me and I only answered
them in the notification tray, I usually can open the chat window via
the notification "bubble" for *only one of the contacts*. Works the
first time only, then I can not open any other chat window.

Starting a chat via gnome-contacts works correctly.

Most of the times, the only solution to have the chat windows back is to
close all chat windows and the contact list, disconect from all IM
accounts, kill mission-control and then start all over again.

Curiously, after I opened the debug window to generate the log, I
figured I had regained the ability to open chat windows. Don't think
it's related, but 've never seen empathy get back to working
correctly...


** Attachment added: "mission control log"
   https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/830840/+attachment/2648366/+files/mission-control-27-12-11_16-08-24.log

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https://bugs.launchpad.net/bugs/830840

Title:
  Chat window will not open

Status in “empathy” package in Ubuntu:
  Incomplete

Bug description:
  OSD notifier works, as does the "Who's online" window, but when a chat
  request comes in, or when you try to open a chat request with a user
  nothing happens.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: empathy 3.1.5-1ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-9.12-generic 3.0.3
  Uname: Linux 3.0.0-9-generic i686
  Architecture: i386
  Date: Sun Aug 21 23:43:22 2011
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha i386 (20110705.1)
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

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