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[Tripero <912454@xxxxxxxxxxxxxxxxxx>]

Hi Muhammad, I cannot reproduce the bug by myself. I really tried, many times, taking into account some suspicious I had, but sometimes the bug occurs and some other times not.
For instance, I suspected by closing every window, even the contact list, when a new incoming message arrives only the notification becomes visible but the chat window would open blank (this is actually what happens sometimes, but unfortunately not always).
At this point, is highly unpredictable, but extremely frequent. 


** Attachment added: "Debug log. Issue ocurred at least at 01/06/2012 09:51:32"
   https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/912454/+attachment/2660007/+files/mission-control-06-01-12_10-32-02.log

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https://bugs.launchpad.net/bugs/912454

Title:
  Blank incoming messages

Status in “empathy” package in Ubuntu:
  Incomplete

Bug description:
  I keep receiving notifications for new incoming messages, by when I click the bubble in the notification area to see the message, a blank chat window opens.
  The message is actually received correctly, since when I close the window and open it again (by starting a new chat with the sender), the text of the message appears in the recent log (I mean, in the chat window I've just opened).

  This problem seems to happend with every account I have configured.
  Protocols used are: msn, gtalk, facebook chat, yahoo, icq. I mostly
  chat using the first two accounts.

  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: empathy 3.2.0.1-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
  Uname: Linux 3.0.0-14-generic x86_64
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  Date: Thu Jan  5 16:40:57 2012
  ExecutablePath: /usr/bin/empathy
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  SourcePackage: empathy
  UpgradeStatus: Upgraded to oneiric on 2011-10-16 (81 days ago)
  XsessionErrors: (jupiter:1684): Gdk-CRITICAL **: IA__gdk_window_thaw_toplevel_updates_libgtk_only: assertion `private->update_and_descendants_freeze_count > 0' failed

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