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[Bug 913438] Re: Package won't install but it won't give error message

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: matteo sisti sette <913438@xxxxxxxxxxxxxxxxxx>
Date: Sun, 08 Jan 2012 15:09:32 -0000
Reply-to: Bug 913438 <913438@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
** Description changed:

  Steps to reproduce:
  
  - I have package "virtualbox-4.0" currently installed
  - I try to install package "virtualbox-4.1" by double clicking on the .deb file which I downloaded from http://download.virtualbox.org/virtualbox/4.1.8/virtualbox-4.1_4.1.8-75467~Ubuntu~oneiric_i386.deb
  This opens the Ubuntu Software Center
  
- - A green checkmark (as if meaning "ok") is shown and below the following message appears (oh sh* I can't copy and paste it, that's another bug):
- "Breaks existing package 'virtualbox-4.0' that conflict: "Virtualbox". But the 'xxxx.deb' provides it via: 'virtualbox'
+ - A green checkmark (as if meaning "ok") is shown and below the
+ following message appears "Breaks existing package 'virtualbox-4.0' that
+ conflict: "Virtualbox". But the 'xxxx.deb' provides it via: 'virtualbox'
  
  The second part starting with "But" seems to mean that the package CAN
  be installed, and most importantly, there is an "Install" button on the
  right which is not greyed out. Together with the green checkmark this
  all gives me the confidence that I can safely click "Install" and expect
  the package to be installed.
  
  - So I click on "Install".
  
  => Observed behavior: the "install" buttoninstantly greys out and
  nothing happens. The package is not installed and NO ERROR MESSAGE is
  shown
  
  Expected behavior: either the package should be installed succesfully,
  or an error message dialog should appear explaining why it cannot be
  installed (but if this is because of the conflict, then it was erroneous
  to display an "Install" button in the first place)
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: software-center 5.0.3.1
  ProcVersionSignature: Ubuntu 3.0.0-15.24-generic 3.0.13
  Uname: Linux 3.0.0-15-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  Date: Sun Jan  8 15:46:50 2012
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  PackageArchitecture: all
  ProcEnviron:
-  PATH=(custom, user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  PATH=(custom, user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  SourcePackage: software-center
  UpgradeStatus: Upgraded to oneiric on 2011-12-07 (31 days ago)

** Description changed:

  Steps to reproduce:
  
  - I have package "virtualbox-4.0" currently installed
  - I try to install package "virtualbox-4.1" by double clicking on the .deb file which I downloaded from http://download.virtualbox.org/virtualbox/4.1.8/virtualbox-4.1_4.1.8-75467~Ubuntu~oneiric_i386.deb
  This opens the Ubuntu Software Center
  
  - A green checkmark (as if meaning "ok") is shown and below the
  following message appears "Breaks existing package 'virtualbox-4.0' that
  conflict: "Virtualbox". But the 'xxxx.deb' provides it via: 'virtualbox'
  
  The second part starting with "But" seems to mean that the package CAN
  be installed, and most importantly, there is an "Install" button on the
  right which is not greyed out. Together with the green checkmark this
  all gives me the confidence that I can safely click "Install" and expect
  the package to be installed.
  
  - So I click on "Install".
  
  => Observed behavior: the "install" buttoninstantly greys out and
  nothing happens. The package is not installed and NO ERROR MESSAGE is
  shown
  
- Expected behavior: either the package should be installed succesfully,
- or an error message dialog should appear explaining why it cannot be
- installed (but if this is because of the conflict, then it was erroneous
- to display an "Install" button in the first place)
+ Expected behavior: either the package should be installed succesfully, or an error message dialog should appear explaining why it cannot be installed 
+ Or, if the conflict is the reason why the package cannot be installed, the "Install" button should not be shown at all (or should be greyed out from the beginning) and a red cross icon should be shown instead of the green check mark.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: software-center 5.0.3.1
  ProcVersionSignature: Ubuntu 3.0.0-15.24-generic 3.0.13
  Uname: Linux 3.0.0-15-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  Date: Sun Jan  8 15:46:50 2012
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: software-center
  UpgradeStatus: Upgraded to oneiric on 2011-12-07 (31 days ago)

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to software-center in Ubuntu.
https://bugs.launchpad.net/bugs/913438

Title:
  Package won't install but it won't give error message

Status in “software-center” package in Ubuntu:
  New

Bug description:
  Steps to reproduce:

  - I have package "virtualbox-4.0" currently installed
  - I try to install package "virtualbox-4.1" by double clicking on the .deb file which I downloaded from http://download.virtualbox.org/virtualbox/4.1.8/virtualbox-4.1_4.1.8-75467~Ubuntu~oneiric_i386.deb
  This opens the Ubuntu Software Center

  - A green checkmark (as if meaning "ok") is shown and below the
  following message appears "Breaks existing package 'virtualbox-4.0'
  that conflict: "Virtualbox". But the 'xxxx.deb' provides it via:
  'virtualbox'

  The second part starting with "But" seems to mean that the package CAN
  be installed, and most importantly, there is an "Install" button on
  the right which is not greyed out. Together with the green checkmark
  this all gives me the confidence that I can safely click "Install" and
  expect the package to be installed.

  - So I click on "Install".

  => Observed behavior: the "install" buttoninstantly greys out and
  nothing happens. The package is not installed and NO ERROR MESSAGE is
  shown

  Expected behavior: either the package should be installed succesfully, or an error message dialog should appear explaining why it cannot be installed 
  Or, if the conflict is the reason why the package cannot be installed, the "Install" button should not be shown at all (or should be greyed out from the beginning) and a red cross icon should be shown instead of the green check mark.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: software-center 5.0.3.1
  ProcVersionSignature: Ubuntu 3.0.0-15.24-generic 3.0.13
  Uname: Linux 3.0.0-15-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  Date: Sun Jan  8 15:46:50 2012
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: software-center
  UpgradeStatus: Upgraded to oneiric on 2011-12-07 (31 days ago)

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