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[Bug 871985] Re: The printing panel shouldn't display errors about firewalld not running

 

mike: could you open a new bug using apport?

** Changed in: gnome-control-center (Ubuntu)
     Assignee: Rodrigo Moya (rodrigo-moya) => (unassigned)

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https://bugs.launchpad.net/bugs/871985

Title:
  The printing panel shouldn't display errors about firewalld not
  running

Status in GNOME Control Center:
  Confirmed
Status in “gnome-control-center” package in Ubuntu:
  Triaged

Bug description:
  WORKAROUND: As an alternative to the printer configuration tool from
  the new Gnome Shell control center, you can still use system-config-
  printer. To open it, just press Alt+F2, type system-config-printer and
  press Enter.

  It appears a patch was added to Gnome back in July that requires FirewallD to be running in order to add a network printer.
  see: http://mail.gnome.org/archives/commits-list/2011-July/msg09761.html

  This only appears to affect those using the Gnome 3 desktop environment, and this problem is not present in Unity, so you can still add the pinter in Unity's control panel, but users wanting to use Gnome will encounter this. The specific error message is:
   "FirewallD is not running. Network printer detection needs services mdns, ipp, ipp-client and samba-client enabled on firewall."

  The documentation in the mentioned patch suggests this behavior is
  actually intentional. However, FirewallD is, as far as I know,
  specific to Fedora.

  1) release: Ubuntu Oneiric Beta 2 (64 bit, but others likely to be
  affected)

  2) issue is more specific to the Gnome 3 desktop environment as a
  whole, although there may be individual packages that can be patched
  to circumvent this behavior

  3) I expected the previous behavior of being able to add a network
  printer without having a package that does not even exist for Ubuntu

  4) I got this nice error message that tells me "FirewallD is not
  running. Network printer detection needs services mdns, ipp, ipp-
  client and samba-client enabled on firewall."

  As far as a solution goes, a documented work-around may be a good idea
  (such as an FAQ entry that says simply to install the network printer
  in Unity), at least until a more permanent solution can be found.

  This is bug was originally asked as a question here:
  https://answers.launchpad.net/ubuntu/+source/gnome-
  nettool/+question/173836 but it was suggested that a bug report be
  submitted instead.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: gnome-control-center 1:3.2.0-0ubuntu6
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  Date: Mon Oct 10 14:49:32 2011
  ExecutablePath: /usr/bin/gnome-control-center
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110921.2)
  SourcePackage: gnome-control-center
  UpgradeStatus: No upgrade log present (probably fresh install)
  usr_lib_gnome-control-center:
   deja-dup           20.0-0ubuntu3
   gnome-bluetooth    3.2.0-0ubuntu1
   indicator-datetime 0.3.0-0ubuntu3

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References