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[Anthony Lenton <785149@xxxxxxxxxxxxxxxxxx>]

** Tags added: client-server

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https://bugs.launchpad.net/bugs/785149

Title:
  fails to install commercial app after purchase

Status in “software-center” package in Ubuntu:
  New

Bug description:
  Binary package hint: software-center

  This may be a dupe of Bug 785117, but has additional symptoms and
  relates to non-free apps.  The short version is that I bought a
  commercial app, the payment finished (in state "captured"), and
  nothing was actually installed.

  The first time I used Software Center (earlier today), I attempted to
  purchase World of Goo.  I was mostly just testing a theory about how
  it handles VAT, so I went through the purchase process, checked my
  bank records, and was happy to see that the amount charged is what I
  expected.  But a few minutes later, it occurred to me...  after
  purchasing, shouldn't it, like, install something?  The GUI simply
  returned me to the detail page for World of Goo, complete with a "Buy"
  button ready to accept another purchase.  It never asked for my sudo
  password or otherwise appeared to do anything after completing the
  payment.

  So, I asked dpkg to list anything matching 'goo' and got nothing.
  /var/lib/dpkg/info/ had nothing new in the past 24 hours, and I didn't
  see anything new in /etc/apt/ either, such as the location of a
  private PPA.  I found nothing relevant in syslog and no obvious log
  files in my home directory either.  I then thought to check the shell
  I launched the app from, and found it looping a message:

    ** Message: console message: https://software-
  center.ubuntu.com/subscriptions/25352/checkout_complete/ @18:

  I tried going to this address in my browser.  What I see there is a
  round animated progress image, followed by:

    Processing your request for “World of Goo”…
    Subscription complete (end state)

  Every few seconds, the animation stops and the page reloads.

  I also see a record of successful payment here:
  https://pay.ubuntu.com/payment/

  Further back in the xterm scrollback, I found some other errors, which
  I think were triggered when I clicked file -> reinstall previously
  purchases.  I'll attach that below.  My scrollback didn't go far
  enough to see the actual purchase though.

  I can try this again to get more data, but since it costs money to run
  more tests I would first like to know what extra data to collect.
  Perhaps running under strace or something for more details?  At the
  very least, I'll log the full output in the parent shell, since the
  relevant bit seems to have scrolled off my 1024-line buffer before I
  could see it.

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