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[Apport retracing service <915773@xxxxxxxxxxxxxxxxxx>]

** Tags removed: need-duplicate-check

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https://bugs.launchpad.net/bugs/915773

Title:
  package libreoffice-core 1:3.5.0~beta2-2ubuntu2 failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in “libreoffice” package in Ubuntu:
  New

Bug description:
  after trying to upgrade to libreoffice 3.5 I got an error message that
  said "cannot delete directory /usr/lib/libreoffice/basis3.4 as it is
  not empty", and I could not get the install to proceed.

  To fix this issue I had to manually remove all of the files in
  basis3.4 as well as the basis3.4 folder. Then I had to do a "mkdir
  basis3.4" and a "mkdir basis3.4/program" to get the update to install
  successfully.

  ProblemType: Package
  DistroRelease: Ubuntu 12.04
  Package: libreoffice-core 1:3.5.0~beta2-2ubuntu2
  ProcVersionSignature: Ubuntu 3.2.0-8.15-generic 3.2.0
  Uname: Linux 3.2.0-8-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 1.90-0ubuntu1
  Architecture: amd64
  Date: Thu Jan 12 07:15:56 2012
  DuplicateSignature:
   Unpacking replacement gnome-disk-utility ...
   Preparing to replace libreoffice-core 1:3.4.4-0ubuntu2 (using .../libreoffice-core_1%3a3.5.0~beta2-2ubuntu2_amd64.deb) ...
   rmdir: failed to remove `usr/lib/libreoffice/basis3.4/program/': Directory not empty
   dpkg: error processing /var/cache/apt/archives/libreoffice-core_1%3a3.5.0~beta2-2ubuntu2_amd64.deb (--unpack):
    subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  SourcePackage: libreoffice
  Title: package libreoffice-core 1:3.5.0~beta2-2ubuntu2 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: Upgraded to precise on 2012-01-13 (0 days ago)

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