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On 2012-01-18T17:35:53+00:00 Muhammad bilal shahid wrote:

This is the error from the debug log:

on_connection_ready: got error: WOCKY_CONNECTOR_ERROR_TLS_SESSION_FAILED
(#7): SSL handshake error: -12: GNUTLS_E_FATAL_ALERT_RECEIVED

debugg log is also present in the downstream

Reply at: https://bugs.launchpad.net/telepathy-
gabble/+bug/874283/comments/12


** Changed in: telepathy-gabble
       Status: Unknown => Confirmed

** Changed in: telepathy-gabble
   Importance: Unknown => Medium

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https://bugs.launchpad.net/bugs/874283

Title:
  Empathy IM Client does not connect to Zimbra via XMPP

Status in Jabber/XMPP connection manager:
  Confirmed
Status in “telepathy-gabble” package in Ubuntu:
  Confirmed

Bug description:
  This is the error from the debug log:

  on_connection_ready: got error:
  WOCKY_CONNECTOR_ERROR_TLS_SESSION_FAILED (#7): SSL handshake error:
  -12: GNUTLS_E_FATAL_ALERT_RECEIVED

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: empathy 3.2.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  Date: Fri Oct 14 16:31:45 2011
  ExecutablePath: /usr/bin/empathy
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  ProcEnviron:
   LANGUAGE=en_GB:cs_CZ:cs:en
   PATH=(custom, no user)
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: Upgraded to oneiric on 2011-10-14 (0 days ago)

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