desktop-packages team mailing list archive

[Chow Loong Jin <hyperair@xxxxxxxxxx>]

On 20/01/2012 18:02, Michael Nelson wrote:
> Public bug reported:
> 
> I was in the process of purchasing Gotye's latest album, I'd proceeded
> to the checkout, my previously used credit card was selected already and
> I clicked continue. After a few seconds, Banshee crashed, and
> unfortunately couldn't collect debug info ("Your computer doesn't have
> enough memory available" - I've got a screenshot I can attach if it
> helps).
> 
> Restarting Banshee and clicking on the Ubuntu One Music Store doesn't
> show the album I've purchased in my downloads, nor is it in my basket.
> 
> I haven't checked my CC to see if the money was charged yet.

If you haven't restarted Banshee, could you attach the contents of
~/.config/banshee-1/log please? Otherwise please attach it the next time this
happens (before restarting Banshee, or the log will be overridden).

  status incomplete

-- 
Kind regards,
Loong Jin


** Changed in: banshee (Ubuntu)
       Status: New => Incomplete

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to banshee in Ubuntu.
https://bugs.launchpad.net/bugs/919119

Title:
  Crash during purchase - purchased music not available

Status in “banshee” package in Ubuntu:
  Incomplete

Bug description:
  I was in the process of purchasing Gotye's latest album, I'd proceeded
  to the checkout, my previously used credit card was selected already
  and I clicked continue. After a few seconds, Banshee crashed, and
  unfortunately couldn't collect debug info ("Your computer doesn't have
  enough memory available" - I've got a screenshot I can attach if it
  helps).

  Restarting Banshee and clicking on the Ubuntu One Music Store doesn't
  show the album I've purchased in my downloads, nor is it in my basket.

  I haven't checked my CC to see if the money was charged yet.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: banshee-extension-ubuntuonemusicstore 2.3.3-1ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-8.15-generic 3.2.0
  Uname: Linux 3.2.0-8-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 1.90-0ubuntu2
  Architecture: amd64
  CheckboxSubmission: f26299558349e6bfa9a64225e1770925
  CheckboxSystem: 669b662da410063cc918e0f60cf6cddf
  Date: Fri Jan 20 10:55:15 2012
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100224.1)
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: banshee
  UpgradeStatus: Upgraded to precise on 2012-01-16 (4 days ago)

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