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[Apport retracing service <919683@xxxxxxxxxxxxxxxxxx>]

*** This bug is a duplicate of bug 874482 ***
    https://bugs.launchpad.net/bugs/874482

Thank you for taking the time to report this crash and helping to make
this software better.  This particular crash has already been reported
and is a duplicate of bug #874482, so is being marked as such.  Please
look at the other bug report to see if there is any missing information
that you can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

** Tags removed: need-duplicate-check

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/bugs/919683/+attachment/2685798/+files/Dependencies.txt

** Attachment removed: "ProcStatus.txt"
   https://bugs.launchpad.net/bugs/919683/+attachment/2685806/+files/ProcStatus.txt

** Visibility changed to: Public

** This bug has been marked a duplicate of private bug 874482

** Visibility changed to: Public

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https://bugs.launchpad.net/bugs/919683

Title:
  jockey-gtk crashed with BackendCrashError in convert_dbus_exceptions()

Status in “jockey” package in Ubuntu:
  New

Bug description:
  I booted up from a LIVE USB and then connected to my wireless and then opened the installer.
  I selected updates and third-party software and clicked next then it crashed.

  Ubuntu 11.10 64bit.

  ProblemType: Crash
  DistroRelease: Ubuntu 11.10
  Package: jockey-gtk 0.9.4-0ubuntu10
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  Date: Sat Jan 21 14:52:48 2012
  ExecutablePath: /usr/bin/jockey-gtk
  InterpreterPath: /usr/bin/python2.7
  MachineType: ASUSTeK Computer INC. System Product Name
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python /usr/bin/jockey-gtk --check
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: cdrom-detect/try-usb=true noprompt boot=casper floppy.allowed_drive_mask=0 ignore_uuid live-media-path=/multiboot/hostname111064/casper/ initrd=/multiboot/hostname111064/casper/initrd.lz splash -- BOOT_IMAGE=/multiboot/hostname111064/casper/vmlinuz
  PythonArgs: ['/usr/bin/jockey-gtk', '--check']
  SourcePackage: jockey
  Title: jockey-gtk crashed with BackendCrashError in convert_dbus_exceptions()
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 09/21/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1301
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: CG5290
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 2.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd09/21/2010:svnASUSTeKComputerINC.:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnCG5290:rvrRev2.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: ASUSTeK Computer INC.

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