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[Muhammad bilal shahid <bil21als@xxxxxxxxx>]

Thank you for taking time in filing the bug to make ubuntu better.
 can you confirm this with  with empathy 3.3.4 and please attach the empathy chat log file thanks for these log file but they are not use full for the upstream bug.


** Changed in: empathy (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/912454

Title:
  Blank incoming messages

Status in “empathy” package in Ubuntu:
  Incomplete

Bug description:
  I keep receiving notifications for new incoming messages, by when I click the bubble in the notification area to see the message, a blank chat window opens.
  The message is actually received correctly, since when I close the window and open it again (by starting a new chat with the sender), the text of the message appears in the recent log (I mean, in the chat window I've just opened).

  This problem seems to happend with every account I have configured.
  Protocols used are: msn, gtalk, facebook chat, yahoo, icq. I mostly
  chat using the first two accounts.

  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: empathy 3.2.0.1-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
  Uname: Linux 3.0.0-14-generic x86_64
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  Date: Thu Jan  5 16:40:57 2012
  ExecutablePath: /usr/bin/empathy
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  SourcePackage: empathy
  UpgradeStatus: Upgraded to oneiric on 2011-10-16 (81 days ago)
  XsessionErrors: (jupiter:1684): Gdk-CRITICAL **: IA__gdk_window_thaw_toplevel_updates_libgtk_only: assertion `private->update_and_descendants_freeze_count > 0' failed

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