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[Bilal Shahid <s9iper1@xxxxxxxxx>]

please provide the steps to reproduce it ..that will be help full for us,..and if possible than provide the mission control log when this happens.
you can get it from help==> debug menu

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https://bugs.launchpad.net/bugs/798994

Title:
  Empathy returns "network error."

Status in “empathy” package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: empathy

  If it returns "network error," the help manual suggests clicking
  selecting "advanced" options in account menu, but there are no
  "advanced" options to be found.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: empathy 2.34.0-0ubuntu3.1
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic x86_64
  Architecture: amd64
  Date: Fri Jun 17 19:14:36 2011
  ExecutablePath: /usr/bin/empathy
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  ProcEnviron:
   LANGUAGE=en_US:en
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: Upgraded to natty on 2011-06-01 (16 days ago)

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