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[Bug 884628] Re: Cannot login using SIPE, working in pidgin though

 

I see the same problem in telepathy-kde from the Telepathy KDE PPA
(https://launchpad.net/~telepathy-kde/+archive/ppa). SIPE/Office
Communicator protocol works fine in Pidgin, but Telepathy is unable to
connect with the same connection data.

So it seems the problem is not in empathy, but somewhere in the
underlying telepathy framework.

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https://bugs.launchpad.net/bugs/884628

Title:
  Cannot login using SIPE, working in pidgin though

Status in “empathy” package in Ubuntu:
  Confirmed

Bug description:
  I'm using pidgin, but want to switch to empathy. Every single chat account with the exception of my SIPE account at work is working flawlessly. I cannot (as well as two other colleagues) get it to work. With the same settings, empathy will hang during the "connecting..." stage.
  There's no log, no error messages. How do I go about debugging this?

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: empathy 3.2.0.1-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.0.0-13.21-generic 3.0.6
  Uname: Linux 3.0.0-13-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  Date: Tue Nov  1 08:45:16 2011
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: Upgraded to oneiric on 2011-09-07 (54 days ago)

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