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Message #72208
[Bug 1021581] Re: When printing large PDF documents evince sends incomplete output
I encountered this error with single page (a3 size) very large
documents.
They wouldn't print, spent 2 hours debugging CUPS, only to then try
ocular, which printed fine first time. Then I noticed the document sizes
being sent to CUPS were vastly (magnitude of 10 times) smaller than the
document to be printed.
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https://bugs.launchpad.net/bugs/1021581
Title:
When printing large PDF documents evince sends incomplete output
Status in Evince document viewer:
New
Status in “evince” package in Ubuntu:
Confirmed
Bug description:
When trying to print a PDF document containing many pages (e.g. 15)
printing is impossible using either Adobe Reader or Evince.
When trying to print the whole document with Evince, the printer only feeds a single paper but doesn't print anything onto it.
When trying to print the whole document with AR, the printer symbol appears for a second and then disappears. Printing queue shows no jobs.
Printing only one page from the same document works!
Not sure if I chose the right package to report this bug.
My printer is Brother DCP-395CN.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups-filters 1.0.18-0ubuntu0.1
ProcVersionSignature: Ubuntu 3.2.0-26.41-generic-pae 3.2.19
Uname: Linux 3.2.0-26-generic-pae i686
ApportVersion: 2.0.1-0ubuntu8
Architecture: i386
Date: Fri Jul 6 06:40:59 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
Lpstat:
device for DCP-7010: usb://Brother/DCP-7010?serial=000L7J203843
device for DCP395CN: socket://speedport.ip:9100
device for Stylus-D68: usb://EPSON/Stylus%20D68?serial=ABC010511292005000
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 003: ID 064e:c21c Suyin Corp.
MachineType: Acer Aspire 5750G
Papersize: a4
PpdFiles:
Stylus-D68: Epson Stylus D68 - CUPS+Gutenprint v5.2.8-pre1
DCP-7010: Brother DCP-7010 Foomatic/hl1250 (recommended)
DCP395CN: Brother DCP-395CN CUPS
ProcEnviron:
PATH=(custom, no user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-26-generic-pae root=UUID=57c016a5-8773-4a08-9276-48aa6e1bdf73 ro quiet splash acpi_osi=Linux vt.handoff=7
SourcePackage: cups-filters
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/24/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.11
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE50_HR
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.11
dmi.modalias: dmi:bvnAcer:bvrV1.11:bd05/24/2011:svnAcer:pnAspire5750G:pvrV1.11:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.11:
dmi.product.name: Aspire 5750G
dmi.product.version: V1.11
dmi.sys.vendor: Acer
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