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[Bug 1072397] Re: [Dell System XPS L502X, Realtek ALC665, Speaker, Internal] No sound at all

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Launchpad Bug Tracker <1072397@xxxxxxxxxxxxxxxxxx>
Date: Thu, 25 Sep 2014 17:20:36 -0000
Reply-to: Bug 1072397 <1072397@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: pulseaudio (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1072397

Title:
  [Dell System XPS L502X, Realtek ALC665, Speaker, Internal] No sound at
  all

Status in “pulseaudio” package in Ubuntu:
  Confirmed

Bug description:
  I am not able to hear sound sometimes. Please help me on this.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: pulseaudio 1:2.1-0ubuntu4
  ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
  Uname: Linux 3.5.0-17-generic x86_64
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  srinu      1880 F.... pulseaudio
   /dev/snd/pcmC0D1p:   srinu      1880 F...m pulseaudio
  Date: Sun Oct 28 13:14:18 2012
  InstallationDate: Installed on 2012-10-20 (7 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MarkForUpload: True
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  srinu      1880 F.... pulseaudio
   /dev/snd/pcmC0D1p:   srinu      1880 F...m pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [Dell System XPS L502X, Realtek ALC665, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/20/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0YR8NN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/20/2011:svnDellInc.:pnDellSystemXPSL502X:pvr:rvnDellInc.:rn0YR8NN:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System XPS L502X
  dmi.sys.vendor: Dell Inc.

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