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Message #72531
[Bug 1080787] Re: hp scanner 5300c does no longer work after upgrading to quantal
The attachment "patch_1080787.txt" seems to be a patch. If it isn't,
please remove the "patch" flag from the attachment, remove the "patch"
tag, and if you are a member of the ~ubuntu-reviewers, unsubscribe the
team.
[This is an automated message performed by a Launchpad user owned by
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** Tags added: patch
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to sane-backends in Ubuntu.
https://bugs.launchpad.net/bugs/1080787
Title:
hp scanner 5300c does no longer work after upgrading to quantal
Status in “sane-backends” package in Ubuntu:
Confirmed
Bug description:
on 12.10 the scanner doesn't work anymore.
on 12.04 it worked on the same machine.
the scanner still works on a second machine that was not upgraded by now.
uname:
Linux matrix 3.5.0-17-generic #28-Ubuntu SMP Tue Oct 9 19:31:23 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
lsb_release:
Description: Ubuntu 12.10
Release: 12.10
versions:
sane: 1.0.14-9
libsane: 1.0.23-0ubuntu1
dmesg:
[12883.928037] usb 3-6: >new full-speed USB device number 23 using ohci_hcd
[12884.157054] usb 3-6: >New USB device found, idVendor=03f0, idProduct=0701
[12884.157059] usb 3-6: >New USB device strings: Mfr=1, Product=2, SerialNumber=3
[12884.157062] usb 3-6: >Product: Hewlett Packard ScanJet 5300C/5370C
[12884.157064] usb 3-6: >Manufacturer: Hewlett Packard
[12884.157067] usb 3-6: >SerialNumber: 0000000000000000
lsusb:
Bus 003 Device 002: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
Bus 003 Device 023: ID 03f0:0701 Hewlett-Packard ScanJet 5300c/5370c
Bus 004 Device 002: ID 08e6:3437 Gemplus GemPC Twin SmartCard Reader
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
scanimage -Lv
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
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