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[Bug 1376326] Re: soffice.bin crashed with SIGSEGV in Tell()

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Bug Watch Updater <1376326@xxxxxxxxxxxxxxxxxx>
Date: Wed, 01 Oct 2014 16:21:55 -0000
Reply-to: Bug 1376326 <1376326@xxxxxxxxxxxxxxxxxx>
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On 2012-10-05T13:35:42+00:00 Laurent Bonnaud wrote:

Problem description:

The attached ODT file cannot be saved as a RTF file.

Steps to reproduce:
1. Load the attached file in LibreOffice
2. Save it as RTF

Current behavior:

LibreOffice displays an error box with this message:
  Error saving the document
  Write Error.
  The file could not be written.

Expected behavior:

LibreOffice manages to save the file.

Platform (if different from the browser): 
              
Browser: Mozilla/5.0 (X11; Linux i686; rv:18.0) Gecko/18.0 Firefox/18.0

This is with Version 3.6.2.2 (Build ID: da8c1e6)

PS: I could not select the correct version in the bug reporting Web
interface.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1376326/comments/0

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On 2012-10-05T13:50:29+00:00 Laurent Bonnaud wrote:

Created attachment 68118
File to reproduce the bug

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1376326/comments/1

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On 2012-10-09T05:21:46+00:00 Billhook wrote:

Confirmed on Windows Vista 32 bit on LO 3.6.2.2.

Furthermore, saving the same .odt file as a ".doc (97/XP/2003)" or as a
".doc (Word 95)" crashes LibreOffice completely.

I *could* save the attached .odt as .docx, .html and export as pdf.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1376326/comments/2

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On 2012-10-09T05:24:28+00:00 Billhook wrote:

@Laurent Did this work in previous versions of OpenOffice?

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1376326/comments/3

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On 2012-10-09T05:32:13+00:00 Billhook wrote:

I wonder if this has anything to do with Bug 51262 - "big rtf file from
little odt file"

 * This document is quite big to start with (777 pages; 2,923,499 bytes)
 * It contains a lot of images, and that bug is apparently caused by images in the document.

Just speculation...

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1376326/comments/4

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On 2012-10-09T17:23:18+00:00 Laurent Bonnaud wrote:

I don't know if previous LO crashed or failed.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1376326/comments/5

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On 2012-10-09T17:51:24+00:00 Laurent Bonnaud wrote:

Saving this file to MS Word "DOC" format also crashes on Linux.

I tried with the LibreOffice binary provided in Ubuntu 12.10 and the
resulting debugging info can be found there:

  https://bugs.launchpad.net/df-libreoffice/+bug/1064560

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1376326/comments/6

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On 2012-10-09T18:11:48+00:00 Laurent Bonnaud wrote:

With the binary I downloaded from libreoffice.org there is no crash
information displayed.  The LO window just disappears.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1376326/comments/7

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On 2012-10-11T22:54:16+00:00 Mikekaganski wrote:

LO 3.6.1.2 under Win7Pro_x64:

Save as RTF -> Error saving the document
Save as DOC (97/XP/2003) -> Crash

but

Save as DOC (95) -> OK

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1376326/comments/8

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On 2012-10-11T23:17:40+00:00 Mikekaganski wrote:

Excuse me, the previous comment is partially incorrect.
If I open the file and immediately try to save as DOC (either 95 or 97+), LO crashes.

But if I open the file, then try to save as RTF, get the error message,
then try to save as DOC (either 95 or 97+), then the operation
succeedes.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1376326/comments/9

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On 2012-12-21T23:13:48+00:00 Lemoyne-castle wrote:

In Version 3.6.3.2 (Build ID: 58f22d5) on Ubuntu 10.04 was able to re-
create the RTF file save error but it did not crash when saved as .doc
(97-2003).

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1376326/comments/10

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On 2013-05-09T20:23:01+00:00 lengo wrote:

Running 4.0.2.2 and it crashes every time I try to save a file with
tables, pictures, different field types, footnotes, and comments, etc.,
to .rtf. I don't try to save to .rtf often, so I'm just noticing this
behaviour now. Saving to .pdf, .doc, .docx all work fine.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1376326/comments/11

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On 2013-09-12T11:12:40+00:00 Barta-c wrote:

I think it's "inherited from LibO" I was able to reproduce both RTF and
DOC crashes with multiple LibO release up to 3.3.3 (I don't have 3.3.0)
and the bug is present in AOO 4.0.0 too.

edited summary. changed version and component fields.
added expert devs to CC list

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1376326/comments/12

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On 2013-09-12T11:13:10+00:00 Barta-c wrote:

P.S. tested under Win7 64bit

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1376326/comments/13

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On 2013-09-14T01:10:07+00:00 Mikekaganski wrote:

The test document seems to be broken.

1. If I open the file using any version starting from 3.3.0.4 and up to
4.1.1.2 under Win7x64, it opens with first page empty. When I scroll it
down (so that I see some graphics on some pages), and then return to the
first page, there are "ghost" graphics in the top left corner of the
first page. They may be selected and moved, but if I scroll the document
down and up again, they disappear and other graphics appear.

2. The 4.1.2.1 opens the document (with empty first page), and then
crashes after a couple of seconds (looks like it continues to process
the document after initial display, and the crash happens on some stage
of this delayed processing). So, the problem is worse in 4.1.2.1.

Despite the document itself is broken, I think the bug should be fixed,
because the crash indicates some flaw in the code that doesn't expect
something wrong in the input data. Fixing it will make the software more
robust.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1376326/comments/14

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On 2014-07-18T18:27:46+00:00 Alexpikptz wrote:

I reproduce behavior described in comment 9 with LibreOffice 4.2.5 and
4.3.0.3 on Debian x86_64, but the file is saved as rtf with LibreOffice
4.3.0.3 without errors.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1376326/comments/15

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On 2014-10-01T16:07:24+00:00 Laurent Bonnaud wrote:

I tested again in Ubuntu 14.10 with LO 1:4.3.2-0ubuntu1:

 - saving as RTF works
 - saving as DOC crashes

I opened a new bug with updated information:

  https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1376326

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1376326/comments/19


** Changed in: df-libreoffice
       Status: Unknown => Confirmed

** Changed in: df-libreoffice
   Importance: Unknown => Medium

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https://bugs.launchpad.net/bugs/1376326

Title:
  soffice.bin crashed with SIGSEGV in Tell()

Status in LibreOffice Productivity Suite:
  Confirmed
Status in “libreoffice” package in Ubuntu:
  Confirmed

Bug description:
  LO crashed while saving the attached file as a MS Word DOC file.

  ProblemType: Crash
  DistroRelease: Ubuntu 14.10
  Package: libreoffice-core 1:4.3.2-0ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-18.25-generic 3.16.3
  Uname: Linux 3.16.0-18-generic x86_64
  ApportVersion: 2.14.7-0ubuntu2
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Wed Oct  1 17:46:01 2014
  EcryptfsInUse: Yes
  ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
  ProcCmdline: /usr/lib/libreoffice/program/soffice.bin --writer 11_03pu-reduced.odt --splash-pipe=5
  SegvAnalysis:
   Segfault happened at: 0x7f6dffd7120b <_ZN13GraphicFilter13ImportGraphicER7GraphicRKN3rtl8OUStringER8SvStreamtPtjPN3com3sun4star3uno8SequenceINSB_5beans13PropertyValueEEEP18WMF_EXTERNALHEADER+2107>:	movzwl 0x2c(%rbx),%eax
   PC (0x7f6dffd7120b) ok
   source "0x2c(%rbx)" (0x0000002c) not located in a known VMA region (needed readable region)!
   destination "%eax" ok
  SegvReason: reading NULL VMA
  Signal: 11
  SourcePackage: libreoffice
  StacktraceTop:
   GraphicFilter::ImportGraphic(Graphic&, rtl::OUString const&, SvStream&, unsigned short, unsigned short*, unsigned int, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue>*, WMF_EXTERNALHEADER*) () from /usr/lib/libreoffice/program/libvcllo.so
   GraphicFilter::ImportGraphic(Graphic&, rtl::OUString const&, SvStream&, unsigned short, unsigned short*, unsigned int, WMF_EXTERNALHEADER*) () from /usr/lib/libreoffice/program/libvcllo.so
   ?? () from /usr/lib/libreoffice/program/../program/libmswordlo.so
   ?? () from /usr/lib/libreoffice/program/../program/libmswordlo.so
   ?? () from /usr/lib/libreoffice/program/../program/libmswordlo.so
  Title: soffice.bin crashed with SIGSEGV in GraphicFilter::ImportGraphic()
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm autopilot cdrom dip fuse libvirtd lpadmin plugdev sambashare staff sudo

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