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Message #74553
[Bug 1320020] Re: [Inspiron 1470, Realtek ALC272, Speaker, Internal] No sound at all
I'm experiencing this bug on my Gateway M-6816 with Ubuntu 14.04 64 bit. Happened after updates a few weeks ago.
I do not have Windows 7 or 8 or 8.1 installed on this computer, just Ubuntu.
Headphones work fine (after the usual gateway fix for this model adding the line to alsa-base.conf "options snd-hda-intel model=eapd probe_mask=1 position_fix=1")
If we get a fix for this I'll be happy. Meanwhile I'm connecting a portable usb speaker to get sound.
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https://bugs.launchpad.net/bugs/1320020
Title:
[Inspiron 1470, Realtek ALC272, Speaker, Internal] No sound at all
Status in “alsa-driver” package in Ubuntu:
Confirmed
Bug description:
I can get perfect sound through headphones, and the kernel recognizes
the internal speaker, but nothing is ever played through it. I have
personally tested a pair of earbuds to make sure that sound could play
through the headphone port, and that isn't a problem. The sound driver
just refuses to recognize the existence of the speaker, even though
the kernel does.
I wouldn't be surprised if the last upstream update had something to
do with it.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: isiah 7361 F.... pulseaudio
CurrentDesktop: GNOME
Date: Thu May 15 18:07:52 2014
InstallationDate: Installed on 2014-01-29 (106 days ago)
InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64 (20131017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: isiah 7361 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Inspiron 1470, Realtek ALC272, Speaker, Internal] No sound at all
UpgradeStatus: Upgraded to trusty on 2014-05-04 (11 days ago)
dmi.bios.date: 03/23/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0M7CYJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A05
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A05
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd03/23/2011:svnDellInc.:pnInspiron1470:pvrA05123:rvnDellInc.:rn0M7CYJ:rvrA05:cvnDellInc.:ct8:cvrA05:
dmi.product.name: Inspiron 1470
dmi.product.version: A05123
dmi.sys.vendor: Dell Inc.
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