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Message #75197
[Bug 884628] Re: Cannot login using SIPE, working in pidgin though
I think I have found all related info on this bug... it's actually
being caused by empathy not asking to accept the CA certificate at
connection time. Therefore you need to have a local copy of your(s) OC
server(s) certificate(s).
Here is my starting point, more specifically comment #19
https://bugzilla.redhat.com/show_bug.cgi?id=754395#c19
That eventually leads to:
https://bugzilla.redhat.com/show_bug.cgi?id=579116#c3
Which interestingly relates as well to an existing launchpad but:
https://bugs.launchpad.net/ubuntu/+source/telepathy-haze/+bug/417432
----
WORKAROUND:
I ended-up finally being able to resolve the issue, hopefully for good! I did the following (found from a previous post on redhat bugzilla):
openssl s_client -showcerts -connect MY_OFFICE_OC_SERVER_FQDN:sip-tls
I've copied the certificate portion to a file named
"MY_OFFICE_OC_SERVER_FQDN.pem" in "/usr/share/purple/ca-certs". The
relevant info was such as below. Note that I was having two
certificates being offerred therefore in the file I also have the
related header such as::
0 s:/DC=aa/DC=bb/DC=cc/DC=dd/CN=blabla
i:/C=XX/O=OfficeName/CN=blablaRootCA
-----BEGIN CERTIFICATE-----
blabla
-----END CERTIFICATE-----
1 s:/DC=aa/DC=bb/DC=cc/DC=dd/CN=blabla
i:/C=XX/O=OfficeName/CN=blablaRootCA
-----BEGIN CERTIFICATE-----
blabla
-----END CERTIFICATE-----
And voilà! Now only need empathy to do that automagically.
** Bug watch added: Red Hat Bugzilla #754395
https://bugzilla.redhat.com/show_bug.cgi?id=754395
** Bug watch added: Red Hat Bugzilla #579116
https://bugzilla.redhat.com/show_bug.cgi?id=579116
--
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https://bugs.launchpad.net/bugs/884628
Title:
Cannot login using SIPE, working in pidgin though
Status in “empathy” package in Ubuntu:
Confirmed
Bug description:
I'm using pidgin, but want to switch to empathy. Every single chat account with the exception of my SIPE account at work is working flawlessly. I cannot (as well as two other colleagues) get it to work. With the same settings, empathy will hang during the "connecting..." stage.
There's no log, no error messages. How do I go about debugging this?
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0.1-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.0.0-13.21-generic 3.0.6
Uname: Linux 3.0.0-13-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Tue Nov 1 08:45:16 2011
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: Upgraded to oneiric on 2011-09-07 (54 days ago)
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References