← Back to team overview

desktop-packages team mailing list archive

[Bug 1378503] Re: "Error Accessing App" when trying to add facebook account in gnome-online-accounts

 

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: gnome-online-accounts (Ubuntu)
       Status: New => Confirmed

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-online-accounts in Ubuntu.
https://bugs.launchpad.net/bugs/1378503

Title:
  "Error Accessing App" when trying to add facebook account in gnome-
  online-accounts

Status in “gnome-online-accounts” package in Ubuntu:
  Confirmed

Bug description:
  At first I noticed that empathy couldn't connect to my Facebook account.
  Then I checked the Online Account menu for further info and discovered that my Facebook account was disabled due to authentication problems. Then I deleted and tried to recreate it but this is the error I always get:

  Facebook Login
  Error Accessing App
  We're sorry, but the application you're trying to use doesn't exist or has been disabled.

  I thought it was only a temporary error, but it has been a whole week
  since the connection broke down.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: gnome-online-accounts 3.10.3-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Tue Oct  7 21:22:05 2014
  InstallationDate: Installed on 2014-09-10 (26 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  SourcePackage: gnome-online-accounts
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-online-accounts/+bug/1378503/+subscriptions


References