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Re: [Bug 1365695] Re: No longer able to use GUI after update

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: steveb <1365695@xxxxxxxxxxxxxxxxxx>
Date: Tue, 14 Oct 2014 10:41:46 -0000
Reply-to: Bug 1365695 <1365695@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
I don't know if the bug I reported 1373968 , is the same as 1365695 or not,
so I reported mine as a separate bug. My symptoms are that system boots as
normal to a Ubuntu GUI login screen. After entering my password the login
screen is replaced by an Ubuntu background (14.04 LTS in the bottom left
corner of the left hand monitor (I have a dual monitor setup)). And then no
further updates to the screen. The  right hand monitor is inactive the
whole time.

On Tue, Oct 14, 2014 at 10:26 AM, Alejandro Dubrovsky <
alito@xxxxxxxxxxxxxxxx> wrote:

> Some people are reporting the "blank" (background) screen before the
> login, some after. Are they the same bug?
> (I suffer from the after-login variety)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1365695
>
> Title:
>   No longer able to use GUI after update
>
> Status in “nvidia-graphics-drivers-304-updates” package in Ubuntu:
>   Confirmed
> Status in “nvidia-graphics-drivers-331” package in Ubuntu:
>   Confirmed
> Status in “nvidia-graphics-drivers-331-updates” package in Ubuntu:
>   Confirmed
> Status in “ubuntu-drivers-common” package in Ubuntu:
>   Fix Released
> Status in “xserver-xorg-video-intel” package in Ubuntu:
>   Confirmed
> Status in “nvidia-graphics-drivers-304-updates” source package in Trusty:
>   Confirmed
> Status in “nvidia-graphics-drivers-331” source package in Trusty:
>   Confirmed
> Status in “nvidia-graphics-drivers-331-updates” source package in Trusty:
>   Confirmed
> Status in “ubuntu-drivers-common” source package in Trusty:
>   Triaged
> Status in “xserver-xorg-video-intel” source package in Trusty:
>   Incomplete
>
> Bug description:
>   Until yesterday the 14.04 install on this Thinkpad T530 (nvidia
>   Optimus) with nvidia-331 drivers worked just fine, including excellent
>   multi-monitor behavior. Yesterday the set of packages below [1] was
>   updated. I shut down, booted this morning and found out that I was not
>   shown the lightdm login screen: I was stuck at the purple screen that
>   precedes it (into which I enter my disk encryption password).
>
>   Now the funny thing is that I could hear the lightdm startup sound and
>   could actually login by typing my password (disk activity and started
>   processes verify I am actually logged in), but I can't see anything:
>   I'm still stuck at the puple screen.
>
>   Uninstalling the nvidia drivers solved the problem: I'm typing this in
>   a browser window using the nouveau drivers.
>
>   I atttempted switching to nvidia-304, but that doesn't work either.
>   Using those drivers I am shown the lightdm login screen, but after
>   logging in I'm stuck with a screen showing only the background image.
>   Nothing else is available, no keyboard or mouse trickery will reveal
>   any menu, dialog or terminal to gain access.
>
>   Since nouveau doesn't support a multi-monitor setup, it would be great
>   if I someone could tell me how to get the nvidia drivers working
>   again.
>
>   Some things I noticed:
>   - .xsession-errors reported 'Xlib:  extension "GLX" missing on display
> ":0"'
>   - /var/log/Xorg.0.log reported 'setversion 1.4 failed: Permission denied'
>
>   [1] The packages that were updated:
>
>   Start-Date: 2014-09-03  15:07:38
>   Upgrade: libsystemd-login0:amd64 (204-5ubuntu20.4, 204-5ubuntu20.5),
> systemd-services:amd64 (204-5ubuntu20.4, 204-5ubuntu20.5), librbd1:amd64
> (0.80.1-0ubuntu1.1, 0.80.5-0ubuntu0.14.04.1), ubuntu-drivers-common:amd64
> (0.2.91.5, 0.2.91.6), libsystemd-daemon0:amd64 (204-5ubuntu20.4,
> 204-5ubuntu20.5), libgudev-1.0-0:amd64 (204-5ubuntu20.4, 204-5ubuntu20.5),
> libgudev-1.0-0:i386 (204-5ubuntu20.4, 204-5ubuntu20.5),
> libpam-systemd:amd64 (204-5ubuntu20.4, 204-5ubuntu20.5), librados2:amd64
> (0.80.1-0ubuntu1.1, 0.80.5-0ubuntu0.14.04.1), shotwell-common:amd64
> (0.18.0-0ubuntu4.1, 0.18.0-0ubuntu4.2), udev:amd64 (204-5ubuntu20.4,
> 204-5ubuntu20.5), shotwell:amd64 (0.18.0-0ubuntu4.1, 0.18.0-0ubuntu4.2),
> gir1.2-gudev-1.0:amd64 (204-5ubuntu20.4, 204-5ubuntu20.5),
> libudev-dev:amd64 (204-5ubuntu20.4, 204-5ubuntu20.5), libudev1:amd64
> (204-5ubuntu20.4, 204-5ubuntu20.5), libudev1:i386 (204-5ubuntu20.4,
> 204-5ubuntu20.5), xserver-xorg-video-intel:amd64 (2.99.910-0ubuntu1,
> 2.99.910-0ubuntu1.1), libsystemd-journal0:amd64 (204-5ubuntu20.4,
> 204-5ubuntu20.5), rsyslog:amd64 (7.4.4-1ubuntu2, 7.4.4-1ubuntu2.1)
>   End-Date: 2014-09-03  15:08:06
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: nvidia-current-updates (not installed)
>   ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
>   Uname: Linux 3.13.0-35-generic x86_64
>   NonfreeKernelModules: nvidia
>   ApportVersion: 2.14.1-0ubuntu3.3
>   Architecture: amd64
>   CurrentDesktop: Unity
>   Date: Thu Sep  4 22:07:11 2014
>   SourcePackage: nvidia-graphics-drivers-304-updates
>   UpgradeStatus: Upgraded to trusty on 2014-06-03 (93 days ago)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers-304-updates/+bug/1365695/+subscriptions
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to nvidia-graphics-drivers-331-updates in
Ubuntu.
https://bugs.launchpad.net/bugs/1365695

Title:
  No longer able to use GUI after update

Status in “nvidia-graphics-drivers-304-updates” package in Ubuntu:
  Confirmed
Status in “nvidia-graphics-drivers-331” package in Ubuntu:
  Confirmed
Status in “nvidia-graphics-drivers-331-updates” package in Ubuntu:
  Confirmed
Status in “ubuntu-drivers-common” package in Ubuntu:
  Fix Released
Status in “xserver-xorg-video-intel” package in Ubuntu:
  Confirmed
Status in “nvidia-graphics-drivers-304-updates” source package in Trusty:
  Confirmed
Status in “nvidia-graphics-drivers-331” source package in Trusty:
  Confirmed
Status in “nvidia-graphics-drivers-331-updates” source package in Trusty:
  Confirmed
Status in “ubuntu-drivers-common” source package in Trusty:
  Triaged
Status in “xserver-xorg-video-intel” source package in Trusty:
  Incomplete

Bug description:
  Until yesterday the 14.04 install on this Thinkpad T530 (nvidia
  Optimus) with nvidia-331 drivers worked just fine, including excellent
  multi-monitor behavior. Yesterday the set of packages below [1] was
  updated. I shut down, booted this morning and found out that I was not
  shown the lightdm login screen: I was stuck at the purple screen that
  precedes it (into which I enter my disk encryption password).

  Now the funny thing is that I could hear the lightdm startup sound and
  could actually login by typing my password (disk activity and started
  processes verify I am actually logged in), but I can't see anything:
  I'm still stuck at the puple screen.

  Uninstalling the nvidia drivers solved the problem: I'm typing this in
  a browser window using the nouveau drivers.

  I atttempted switching to nvidia-304, but that doesn't work either.
  Using those drivers I am shown the lightdm login screen, but after
  logging in I'm stuck with a screen showing only the background image.
  Nothing else is available, no keyboard or mouse trickery will reveal
  any menu, dialog or terminal to gain access.

  Since nouveau doesn't support a multi-monitor setup, it would be great
  if I someone could tell me how to get the nvidia drivers working
  again.

  Some things I noticed:
  - .xsession-errors reported 'Xlib:  extension "GLX" missing on display ":0"'
  - /var/log/Xorg.0.log reported 'setversion 1.4 failed: Permission denied'

  [1] The packages that were updated:

  Start-Date: 2014-09-03  15:07:38
  Upgrade: libsystemd-login0:amd64 (204-5ubuntu20.4, 204-5ubuntu20.5), systemd-services:amd64 (204-5ubuntu20.4, 204-5ubuntu20.5), librbd1:amd64 (0.80.1-0ubuntu1.1, 0.80.5-0ubuntu0.14.04.1), ubuntu-drivers-common:amd64 (0.2.91.5, 0.2.91.6), libsystemd-daemon0:amd64 (204-5ubuntu20.4, 204-5ubuntu20.5), libgudev-1.0-0:amd64 (204-5ubuntu20.4, 204-5ubuntu20.5), libgudev-1.0-0:i386 (204-5ubuntu20.4, 204-5ubuntu20.5), libpam-systemd:amd64 (204-5ubuntu20.4, 204-5ubuntu20.5), librados2:amd64 (0.80.1-0ubuntu1.1, 0.80.5-0ubuntu0.14.04.1), shotwell-common:amd64 (0.18.0-0ubuntu4.1, 0.18.0-0ubuntu4.2), udev:amd64 (204-5ubuntu20.4, 204-5ubuntu20.5), shotwell:amd64 (0.18.0-0ubuntu4.1, 0.18.0-0ubuntu4.2), gir1.2-gudev-1.0:amd64 (204-5ubuntu20.4, 204-5ubuntu20.5), libudev-dev:amd64 (204-5ubuntu20.4, 204-5ubuntu20.5), libudev1:amd64 (204-5ubuntu20.4, 204-5ubuntu20.5), libudev1:i386 (204-5ubuntu20.4, 204-5ubuntu20.5), xserver-xorg-video-intel:amd64 (2.99.910-0ubuntu1, 2.99.910-0ubuntu1.1), libsystemd-journal0:amd64 (204-5ubuntu20.4, 204-5ubuntu20.5), rsyslog:amd64 (7.4.4-1ubuntu2, 7.4.4-1ubuntu2.1)
  End-Date: 2014-09-03  15:08:06

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: nvidia-current-updates (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Sep  4 22:07:11 2014
  SourcePackage: nvidia-graphics-drivers-304-updates
  UpgradeStatus: Upgraded to trusty on 2014-06-03 (93 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers-304-updates/+bug/1365695/+subscriptions
References

[Bug 1365695] Re: No longer able to use GUI after update
From: Alejandro Dubrovsky, 2014-10-14