desktop-packages team mailing list archive

[anw <antoine.spam@xxxxxx>]

same here with Motorloa Razr I on ubuntu 14.04, unable to access phone storage.
In Thunar XT890 device appears, but when clicking on it: "Unable to mount XT890 - Unable to open MTP device '[usb:003,005]'."

in syslog:
Oct 17 11:46:17 ins kernel: [ 2431.192221] usb 3-4: new high-speed USB device number 5 using xhci_hcd
Oct 17 11:46:17 ins kernel: [ 2431.211880] usb 3-4: New USB device found, idVendor=22b8, idProduct=710f
Oct 17 11:46:17 ins kernel: [ 2431.211891] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Oct 17 11:46:17 ins kernel: [ 2431.211896] usb 3-4: Product: XT890
Oct 17 11:46:17 ins kernel: [ 2431.211901] usb 3-4: Manufacturer: motorola
Oct 17 11:46:17 ins kernel: [ 2431.211905] usb 3-4: SerialNumber: TA32402E4K
Oct 17 11:46:17 ins kernel: [ 2431.213222] usb-storage 3-4:1.0: USB Mass Storage device detected
Oct 17 11:46:17 ins kernel: [ 2431.213454] scsi8 : usb-storage 3-4:1.0
Oct 17 11:46:18 ins kernel: [ 2432.213594] scsi 8:0:0:0: CD-ROM            motorola XT890            0001 PQ: 0 ANSI: 2
Oct 17 11:46:18 ins kernel: [ 2432.216542] sr1: scsi-1 drive
Oct 17 11:46:18 ins kernel: [ 2432.217812] sr 8:0:0:0: Attached scsi CD-ROM sr1
Oct 17 11:46:18 ins kernel: [ 2432.218157] sr 8:0:0:0: Attached scsi generic sg4 type 5
Oct 17 11:46:19 ins kernel: [ 2433.645724] ISO 9660 Extensions: Microsoft Joliet Level 1
Oct 17 11:46:19 ins kernel: [ 2433.647333] ISOFS: changing to secondary root
Oct 17 11:46:19 ins udisksd[2752]: Mounted /dev/sr1 at /media/anw/Device Manager on behalf of uid 1000

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to libmtp in Ubuntu.
https://bugs.launchpad.net/bugs/1278970

Title:
  Motorola phones not discovered as MTP devices

Status in “libmtp” package in Ubuntu:
  Confirmed

Bug description:
  I have two Motorola Android phones, neither of which is recognized as
  an MTP device in trusty (so close to the release).  The models are
  Razr i and Defy+.  The rest of the information should be attached
  automatically, I believe.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: libmtp-common 1.1.6-20-g1b9f164-1ubuntu2
  ProcVersionSignature: Ubuntu 3.13.0-6.23-generic 3.13.0
  Uname: Linux 3.13.0-6-generic i686
  ApportVersion: 2.13.2-0ubuntu2
  Architecture: i386
  CasperVersion: 1.336ubuntu1
  CurrentDesktop: Unity
  Date: Tue Feb 11 16:20:00 2014
  Dependencies:
   
  LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha i386 (20140202)
  PackageArchitecture: all
  SourcePackage: libmtp
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/libmtp/+bug/1278970/+subscriptions