desktop-packages team mailing list archive

[Marc Deslauriers <marc.deslauriers@xxxxxxxxxxxxx>]

Thanks for taking the time to report this bug and helping to make Ubuntu
better. We appreciate the difficulties you are facing, but this appears
to be a "regular" (non-security) bug.  I have unmarked it as a security
issue since this bug does not show evidence of allowing attackers to
cross privilege boundaries nor directly cause loss of data/privacy.
Please feel free to report any other bugs you may find.

** Information type changed from Private Security to Public

** Attachment removed: "Apport bug report file of keyring failure"
   https://bugs.launchpad.net/ubuntu/+source/gnome-keyring/+bug/1372144/+attachment/4210690/+files/_usr_bin_gnome-keyring-daemon.0.crash

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https://bugs.launchpad.net/bugs/1372144

Title:
  Keyring fail - login broken - lost user data

Status in “gnome-keyring” package in Ubuntu:
  New

Bug description:
  I am unable to login to my system after keyring crash. Can login as
  root. But unable to mount user partition as root. User data lost.

  Background:

  Changed passwds yesterday: added new and removed old password for full-disk encrypted volume (LVM).
  Also ran software updates.

  Today:

  Boot up: SUCCESS
  Enter password for encrypted disk: SUCCESS
  Enter user password at Xubuntu login: FAIL

  Error:

  User login would simply not accept user password. The screen would refresh and present a blank user passwd login again.
  The system gave no message.

  Workaround:

  Logged in as root. Attempt to resolve problem: FAIL.

  Error Report:

  Apport reported Keyring malfunction on root startup (N.B. Apport
  report attached)

  Workaround steps:

  Changed passwd on primary user account (user1) using command line: SUCCESS
  Login as user1 in GUI with new passwd: FAIL
  Change password in Users app in GIU (via settings): FAIL
  - the user settings dialogue would simply hang on opening, with its progress wheel turning. Refused to close. Forced to kill.
  Login as user1 from root command line: FAIL
  - Error message: "Signature not found in user keyring, perhaps try interactive 'ecrypts-mount-private'.

  Run ecryptfs-mount-private to access user1 data: FAIL
  - Error: "Encrypted directory is not setup properly"

  Remove passwd from user1 account: SUCCESS
  Login to user1 from GUI: FAIL
  - same symptoms as before - on entering password, screen refresh and blank password form represented.
  Create new user account and login to it: SUCCESS

  Load lost user data directory using GUI prompt: FAIL
  - user1 home directory has README:

  """
  THIS DIRECTORY HAS BEEN UNMOUNTED TO PROTECT YOUR DATA.

  From the graphical desktop, click on:
   "Access Your Private Data"

  or

  From the command line, run:
   ecryptfs-mount-private
  """

  Already tried and failed ecryptfs-mount-private, so clicked on "Access Your Private Data": FAIL
  - a terminal windows flashes up for the tiniest fraction of a second and nothing more happens.

  Notable Symptom:

  Logged in as root to file this report. But on attempting connection
  through network router, my system asked me to create a new keyring
  password. I did already have a keyring password. This suggests the
  keyring password was wiped. Perhaps it was lost when the user password
  was changed?

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: gnome-keyring 3.10.1-1ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Sun Sep 21 19:05:14 2014
  SourcePackage: gnome-keyring
  UpgradeStatus: No upgrade log present (probably fresh install)

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