← Back to team overview

desktop-packages team mailing list archive

[Bug 1380361] Re: Unable to send data to printer (Ubuntu14.04, 64bit)

 

You seem to have 2 printers: a HP and a Lexmark, what printer doesn't work?
Please provide a complete cups error_log after trying to print something with it as described here: https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log

** Changed in: cups (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1380361

Title:
  Unable to send data to printer (Ubuntu14.04, 64bit)

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  At some point, I could not have my printer work from Ubuntu 14.04
  (64bit). I updated cups, but still the problem remains.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.2
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  CupsErrorLog:
   W [12/Oct/2014:11:08:49 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'Lexmark-E234-Gray..' already exists
   W [12/Oct/2014:11:55:30 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'Lexmark-E234-Gray..' already exists
   W [12/Oct/2014:11:56:26 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'Lexmark-E234-Gray..' already exists
  CurrentDesktop: Unity
  Date: Sun Oct 12 12:17:32 2014
  InstallationDate: Installed on 2014-06-05 (129 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lpstat:
   device for HP_LaserJet_200_colorMFP_fax_hplip: hpfax:/net/HP_LaserJet_200_colorMFP_M276nw?ip=192.168.0.105
   device for HP_LaserJet_200_colorMFP_hplip: hp:/net/HP_LaserJet_200_colorMFP_M276nw?ip=192.168.0.105
   device for Lexmark-E234: usb://Lexmark/E234?serial=721GZ4D
  MachineType: Dell Inc. Latitude E6530
  Papersize: letter
  PpdFiles:
   HP_LaserJet_200_colorMFP_hplip: HP LaserJet 200 color MFP M276 Postscript (recommended)
   HP_LaserJet_200_colorMFP_fax_hplip: HP Fax2 hpcups
   Lexmark-E234: Lexmark E230 Foomatic/pxlmono (recommended)
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=f1e7e336-edf2-4351-bead-6ff7bba7c0fb ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/20/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.name: 07Y85M
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA12:bd05/20/2013:svnDellInc.:pnLatitudeE6530:pvr01:rvnDellInc.:rn07Y85M:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6530
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1380361/+subscriptions


References