desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Felipe Castillo, as per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (1.15). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Description changed:

- This is a bug related to [bug 1058346].
- I'm using Ubuntu Trusty and the problem with the touchpad still exists with the latest updates from the repository.
- The workaround of turning on the touchpad before login works for me, but it is very annoying, specially because multiple user work on the laptop and not all of them know of the workaround.
- I've notice that there's no more development in the original bug, so I decided to report it again here, as requested by other people in the thread.
+ I'm using Ubuntu Trusty and the problem with the touchpad still exists
+ with the latest updates from the repository.
+ 
+ WORKAROUND: Pushing Fn+F7 (which is the turn on combination for the
+ touchpad) before loging in makes the tp work perfectly.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  .tmp.unity.support.test.0:
-  
+ 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Sat Oct 25 11:34:52 2014
  DistUpgraded: 2014-05-19 09:26:13,418 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
-  Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
-    Subsystem: Acer Incorporated [ALI] Device [1025:0712]
+  Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
+    Subsystem: Acer Incorporated [ALI] Device [1025:0712]
  InstallationDate: Installed on 2012-10-21 (733 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Acer Aspire M5-481T
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=e5c1613d-000e-4729-96d4-b701d345076e ro quiet acpi_backlight=vendor
  SourcePackage: xorg
  UpgradeStatus: Upgraded to trusty on 2014-05-19 (159 days ago)
  dmi.bios.date: 05/15/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.02
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: MA40_HX
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd05/15/2012:svnAcer:pnAspireM5-481T:pvrV1.02:rvnAcer:rnMA40_HX:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire M5-481T
  dmi.product.version: V1.02
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Sat Oct 25 06:37:29 2014
  xserver.configfile: default
  xserver.errors:
-  
+ 
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
-  product id                                 885 
-  vendor                                     LGD
+  product id                                 885
+  vendor                                     LGD
  xserver.version: 2:1.15.1-0ubuntu2

** Tags added: bios-outdated-1.15

** Package changed: xorg (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Fix Released => Incomplete

** Summary changed:

- [Acer Aspire M5] Touchpad not working
+ [Acer Aspire M5-481T] Touchpad not working

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1385686

Title:
  [Acer Aspire M5-481T] Touchpad not working

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I'm using Ubuntu Trusty and the problem with the touchpad still exists
  with the latest updates from the repository.

  WORKAROUND: Pushing Fn+F7 (which is the turn on combination for the
  touchpad) before loging in makes the tp work perfectly.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Sat Oct 25 11:34:52 2014
  DistUpgraded: 2014-05-19 09:26:13,418 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0712]
  InstallationDate: Installed on 2012-10-21 (733 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Acer Aspire M5-481T
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=e5c1613d-000e-4729-96d4-b701d345076e ro quiet acpi_backlight=vendor
  SourcePackage: xorg
  UpgradeStatus: Upgraded to trusty on 2014-05-19 (159 days ago)
  dmi.bios.date: 05/15/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.02
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: MA40_HX
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd05/15/2012:svnAcer:pnAspireM5-481T:pvrV1.02:rvnAcer:rnMA40_HX:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire M5-481T
  dmi.product.version: V1.02
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Sat Oct 25 06:37:29 2014
  xserver.configfile: default
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                 885
   vendor                                     LGD
  xserver.version: 2:1.15.1-0ubuntu2

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