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Message #78963
[Bug 1369789] Re: system-config-printer.py crashed with TypeError in get_hpfax_device_id(): unorderable types: str() >= int()
** Also affects: system-config-printer (Ubuntu Utopic)
Importance: Undecided
Status: New
** Changed in: system-config-printer (Ubuntu Utopic)
Status: New => Triaged
** Changed in: system-config-printer (Ubuntu Utopic)
Importance: Undecided => High
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https://bugs.launchpad.net/bugs/1369789
Title:
system-config-printer.py crashed with TypeError in
get_hpfax_device_id(): unorderable types: str() >= int()
Status in “system-config-printer” package in Ubuntu:
Fix Released
Status in “system-config-printer” source package in Utopic:
Triaged
Bug description:
Description: Ubuntu Utopic Unicorn (development branch)
Release: 14.10
hplip:
Installé : 3.14.6-1ubuntu1
Candidat : 3.14.6-1ubuntu1
Table de version :
*** 3.14.6-1ubuntu1 0
500 http://archive.ubuntu.com/ubuntu/ utopic/main amd64 Packages
100 /var/lib/dpkg/status
I was installing my printer when this error popped up.
[Impact]
It is not possible to set up an HP multi-function printer with fax
facility. system-config-printer crashes if one selects such a printer
from the list of detected printers. One even cannot set up only a
normal print queue for such a printer in case one does not need fax.
[Test Case]
Connect an HP multi-function devioce with fax to the computer or to
the local network. Open system-config-printer, click the "Add printer"
button, wait for your printer appearing in the list and select it.
system-config-printer will crash then.
In the proposed package this is fixed. You can set up both print and
fax queues without problem.
[Regression Potential]
Very low, the patch is trivial.
ProblemType: Crash
DistroRelease: Ubuntu 14.10
Package: system-config-printer-gnome 1.5.1+20140911-0ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-14.20-generic 3.16.2
Uname: Linux 3.16.0-14-generic x86_64
ApportVersion: 2.14.7-0ubuntu2
Architecture: amd64
CupsErrorLog:
E [16/Sep/2014:01:51:58 +0200] [Client 19] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Hewlett-Packard-HP-LaserJet-200-colorMFP-M276nw) from localhost
W [16/Sep/2014:01:52:02 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'Hewlett-Packard-HP-LaserJet-200-colorMFP-M276nw-Gray..' already exists
W [16/Sep/2014:01:52:02 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'Hewlett-Packard-HP-LaserJet-200-colorMFP-M276nw-RGB..' already exists
W [16/Sep/2014:01:55:53 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP_LaserJet_200_colorMFP_M276nw-Gray..' already exists
W [16/Sep/2014:01:55:53 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP_LaserJet_200_colorMFP_M276nw-RGB..' already exists
CurrentDesktop: Unity
Date: Tue Sep 16 01:50:40 2014
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2014-09-15 (0 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140915)
InterpreterPath: /usr/bin/python3.4
Lpstat:
device for HP_LaserJet_200_colorMFP_M276nw: hp:/net/HP_LaserJet_200_colorMFP_M276nw?ip=192.168.0.20
device for HP_LaserJet_200_colorMFP_M276nw_fax: hpfax:/net/HP_LaserJet_200_colorMFP_M276nw?ip=192.168.0.20
MachineType: Dell Inc. XPS L701X
PackageArchitecture: all
Papersize: a4
PpdFiles:
HP_LaserJet_200_colorMFP_M276nw: HP LaserJet 200 color MFP M276 Postscript (recommended)
HP_LaserJet_200_colorMFP_M276nw_fax: HP Fax2 hpcups
ProcCmdline: /usr/bin/python3 /usr/share/system-config-printer/system-config-printer.py
ProcEnviron:
LANGUAGE=fr_FR
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-14-generic root=UUID=aec7736c-09b9-4487-8618-84b0b0716af0 ro quiet splash
PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py']
SourcePackage: system-config-printer
Title: system-config-printer.py crashed with TypeError in get_hpfax_device_id(): unorderable types: str() >= int()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 07/26/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0V2WG4
dmi.board.vendor: Dell Inc.
dmi.board.version: A10
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A10
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd07/26/2011:svnDellInc.:pnXPSL701X:pvrA10:rvnDellInc.:rn0V2WG4:rvrA10:cvnDellInc.:ct8:cvrA10:
dmi.product.name: XPS L701X
dmi.product.version: A10
dmi.sys.vendor: Dell Inc.
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