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[Bug 1382865] Re: Dell Latitude E6330 Touchpad stops working

 

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: xserver-xorg-input-synaptics (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1382865

Title:
  Dell Latitude E6330 Touchpad stops working

Status in “xserver-xorg-input-synaptics” package in Ubuntu:
  Confirmed

Bug description:
  
  After login, at some point the touchpad stops working.   Have to use a USB mouse, which works fine.

  $ lsb_release -rd
  Description:	Ubuntu 14.10
  Release:	14.10

  Will attach files per instructions here
  https://wiki.ubuntu.com/DebuggingTouchpadDetection

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-23.30-generic 3.16.4
  Uname: Linux 3.16.0-23-generic x86_64
  ApportVersion: 2.14.7-0ubuntu7
  Architecture: amd64
  Date: Sat Oct 18 15:42:48 2014
  DistUpgraded: 2014-09-26 07:30:34,394 DEBUG enabling apt cron job
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-precise-amd64-20120703-2
  DistroCodename: utopic
  DistroVariant: ubuntu
  InstallationDate: Installed on 2013-09-17 (396 days ago)
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20120703-15:08
  MachineType: Dell Inc. Latitude E6330
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=C
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic root=UUID=870ded82-2482-4ff3-a3f1-5258247f795f ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-input-synaptics
  UpgradeStatus: Upgraded to utopic on 2014-09-26 (22 days ago)
  dmi.bios.date: 05/20/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0YRP01
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA10:bd05/20/2013:svnDellInc.:pnLatitudeE6330:pvr01:rvnDellInc.:rn0YRP01:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6330
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Sat Oct 18 14:21:14 2014
  xserver.configfile: default
  xserver.errors: AlpsPS/2 ALPS DualPoint TouchPad: Read error 19
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               12588 
   vendor                                     AUO
  xserver.version: 2:1.16.0-1ubuntu1

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