desktop-packages team mailing list archive

[rodger spooncer <1081590@xxxxxxxxxxxxxxxxxx>]

On Wed, 2014-11-12 at 23:46 +0000, Hai NGUYEN VAN wrote:
> ** Also affects: apport
>    Importance: Undecided
>        Status: New
> 
> ** No longer affects: apport
> 
thanks for your reply.  I have subsequently discarded the HP750 printer
which itself developed another fault, and replaced it with HP printer
M125nw which worked 'straight out of the box'

My problem has now gone away.

Regards

Rodger

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1081590

Title:
  could not determine source package name

Status in “apport” package in Ubuntu:
  New
Status in “cups” package in Ubuntu:
  New

Bug description:
  When I open/switch on HP printer PSC 750 to print I get an error
  message and a request to send a report, which I accept.

  The following message is then displayed

  "Could not determine the package or source package name."

  
  This happens every time I try to print from Internet or Libre office programmes.

  I therefore do not know if the bug gets reported or the error report
  message is just terminated because of lack of information gleaned from
  my system.

  What should I do?

  Printing itself does not appear to be affected.  Problem only occurs
  in 12.04.  It was not a problem in 10.04

  Regards
  Rodger

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