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[Bug 804521] Re: Can't detect SZW 3300U Acer Scanner

 

We are closing this bug report because it lacks the information we need
to investigate the problem, as described in the previous comments.
Please reopen it if you can give us the missing information, and don't
hesitate to submit bug reports in the future. To reopen the bug report
you can click on the current status, under the Status column, and change
the Status back to "New". Thanks again!

** Changed in: sane-backends (Ubuntu)
       Status: Incomplete => Invalid

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https://bugs.launchpad.net/bugs/804521

Title:
  Can't detect SZW 3300U Acer Scanner

Status in “sane-backends” package in Ubuntu:
  Invalid

Bug description:
  Scanning with my SZW 3300U acer scanner worked fine before, fails to
  work now.

  
  vadi@vadi-11:~$ scanimage 

  [snapscan] Cannot open firmware file /usr/share/sane/snapscan/your-firmwarefile.bin.
  [snapscan] Edit the firmware file entry in snapscan.conf.
  scanimage: open of device snapscan:libusb:007:013 failed: Invalid argument
  vadi@vadi-11:~$ 
  vadi@vadi-11:~$ sane-find-scanner 

    # sane-find-scanner will now attempt to detect your scanner. If the
    # result is different from what you expected, first make sure your
    # scanner is powered up and properly connected to your computer.

    # No SCSI scanners found. If you expected something different, make sure that
    # you have loaded a kernel SCSI driver for your SCSI adapter.

  found USB scanner (vendor=0x04a5 [Color], product=0x20b0 [ FlatbedScanner 22]) at libusb:007:013
  found USB scanner (vendor=0x147e, product=0x2016) at libusb:004:002
    # Your USB scanner was (probably) detected. It may or may not be supported by
    # SANE. Try scanimage -L and read the backend's manpage.

    # Not checking for parallel port scanners.

    # Most Scanners connected to the parallel port or other proprietary ports
    # can't be detected by this program.

    # You may want to run this program as root to find all devices. Once you
    # found the scanner devices, be sure to adjust access permissions as
    # necessary.
  vadi@vadi-11:~$ scanimage -L

  No scanners were identified. If you were expecting something different,
  check that the scanner is plugged in, turned on and detected by the
  sane-find-scanner tool (if appropriate). Please read the documentation
  which came with this software (README, FAQ, manpages).
  vadi@vadi-11:~$ scanimage -L

  No scanners were identified. If you were expecting something different,
  check that the scanner is plugged in, turned on and detected by the
  sane-find-scanner tool (if appropriate). Please read the documentation
  which came with this software (README, FAQ, manpages).
  vadi@vadi-11:~$

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