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[Launchpad Bug Tracker <1362840@xxxxxxxxxxxxxxxxxx>]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: nautilus (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1362840

Title:
  Unable to access “640 GB Volume”

Status in “nautilus” package in Ubuntu:
  Confirmed

Bug description:
  Error mounting /dev/sda2 at /media/ubuntu/DAB2A282B2A2632D: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=999,gid=999,dmask=0077,fmask=0177" "/dev/sda2" "/media/ubuntu/DAB2A282B2A2632D"' exited with non-zero exit status 14: Metadata kept in Windows cache, refused to mount.
  Failed to mount '/dev/sda2': Operation not permitted
  The NTFS partition is in an unsafe state. Please resume and shutdown
  Windows fully (no hibernation or fast restarting), or mount the volume
  read-only with the 'ro' mount option.

  
  Windows 8.1 isnt starting and cant open disk from Ubuntu to get files back.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: nautilus 1:3.10.1-0ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic i686
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: i386
  CasperVersion: 1.340
  CurrentDesktop: Unity
  Date: Thu Aug 28 22:15:19 2014
  GsettingsChanges:
   
  LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: nautilus
  UpgradeStatus: No upgrade log present (probably fresh install)

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