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[Pascal De Vuyst <pascal.devuyst@xxxxxxxxx>]

The recommended driver for this printer is openprinting-ppds:0/ppd/openprinting/Brother/BR9840_2_GPL.ppd Brother MFC-9840CDW BR-Script3 from brother, did you try it?
Does it work with the Foomatic/pxlcolor driver?

** Changed in: cups (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1377173

Title:
  Brother MFC9840CDW Postscript driver fails to initialize for printing
  as Postscript

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  Printer Driver: Brother MFC9840CDW Foomatic/Postscript (color, 2-sided printing)
  Result when printing a page is plain text output like the following
  "%!PS-Adobe-3.0
    %Produced by poppler ..."
  followed by many form feeds.
  possible cause: The printer driver fails to initilize the printer with the right control sequence.
  reproducible: always

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.2
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Fri Oct  3 16:01:51 2014
  Lpstat:
   device for MFC9840CDW: socket://10.0.0.20:9100
   device for MFC9840CDW_pxlcolor: socket://10.0.0.20:9100
  MachineType: Packard Bell DOTS E2
  Papersize: a4
  PpdFiles:
   MFC9840CDW: Brother MFC9840CDW Foomatic/Postscript
   MFC9840CDW_pxlcolor: Brother MFC9840CDW Foomatic/pxlcolor
  ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.13.0-36-generic root=UUID=16250f8e-725d-430c-8ccc-95387d8f9ba7 ro rootflags=subvol=@ quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/22/2011
  dmi.bios.vendor: Packard Bell
  dmi.bios.version: V3.16(DDR3)
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SJE02_PT_E
  dmi.board.vendor: Packard Bell
  dmi.board.version: V3.16(DDR3)
  dmi.chassis.type: 10
  dmi.chassis.vendor: Packard Bell
  dmi.chassis.version: V3.16(DDR3)
  dmi.modalias: dmi:bvnPackardBell:bvrV3.16(DDR3):bd04/22/2011:svnPackardBell:pnDOTSE2:pvrV3.16(DDR3):rvnPackardBell:rnSJE02_PT_E:rvrV3.16(DDR3):cvnPackardBell:ct10:cvrV3.16(DDR3):
  dmi.product.name: DOTS E2
  dmi.product.version: V3.16(DDR3)
  dmi.sys.vendor: Packard Bell

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