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[Bug 1377177] Re: Brother MFC9840CDW pxlcolor driver fails to intialize for bitmap printing

 

First of all I'm just a longtime Ubuntu user trying to contribute a bit to Ubuntu...
The pxlcolor driver is an free generic PCL6 driver provided by ghostscript.
Your printer supports hardware resolution of 600x600 dpi (according to its specifications), the higher resolution 2400x600 dpi support uses Brother Color Advanced Photoscale Technology (CAPT) especially for images, this probably requires some extra PJL initialization specific for this printer (probably something like @PJL SET APT = ON but the exact command is only known by Brother). For this one would have to look at the output sent to the printer by the Windows PCL driver (reserve engineering), since I don't have this printer that will be difficult to test. Limiting the pxlcolor driver for your printer to 600x600 dpi is the easiest and is sufficient for text printing. And if you want the higher resolution you can use the free Brother BR3 Script driver.

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https://bugs.launchpad.net/bugs/1377177

Title:
  Brother MFC9840CDW pxlcolor driver fails to intialize for bitmap
  printing

Status in “foomatic-db” package in Ubuntu:
  Confirmed

Bug description:
  printer driver: Brother MFC9840CDW Foomatic/pxlcolor (color, 2-sided printing)
  Result when trying to print sth. with it:
  " PCL XL error
    Subsystem: TEXT
    Error: IllegalBitmapResolutionSegment
    Position: 9 "
  reproducible: always

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.2
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Fri Oct  3 16:08:17 2014
  Lpstat:
   device for MFC9840CDW: socket://10.0.0.20:9100
   device for MFC9840CDW_pxlcolor: socket://10.0.0.20:9100
  MachineType: Packard Bell DOTS E2
  Papersize: a4
  PpdFiles:
   MFC9840CDW: Brother MFC9840CDW Foomatic/Postscript
   MFC9840CDW_pxlcolor: Brother MFC9840CDW Foomatic/pxlcolor
  ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.13.0-36-generic root=UUID=16250f8e-725d-430c-8ccc-95387d8f9ba7 ro rootflags=subvol=@ quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/22/2011
  dmi.bios.vendor: Packard Bell
  dmi.bios.version: V3.16(DDR3)
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SJE02_PT_E
  dmi.board.vendor: Packard Bell
  dmi.board.version: V3.16(DDR3)
  dmi.chassis.type: 10
  dmi.chassis.vendor: Packard Bell
  dmi.chassis.version: V3.16(DDR3)
  dmi.modalias: dmi:bvnPackardBell:bvrV3.16(DDR3):bd04/22/2011:svnPackardBell:pnDOTSE2:pvrV3.16(DDR3):rvnPackardBell:rnSJE02_PT_E:rvrV3.16(DDR3):cvnPackardBell:ct10:cvrV3.16(DDR3):
  dmi.product.name: DOTS E2
  dmi.product.version: V3.16(DDR3)
  dmi.sys.vendor: Packard Bell

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