← Back to team overview

desktop-packages team mailing list archive

[Bug 1395501] Re: input devices found, but there is no input level

 

My problem is that PulseAudio don't register input level from some of my input devices.
When I speak in my mic the input level in PulseAudio don't show any reaction!
They are not muted and volume is near 100%.

- These mic devices don't work:
Built-in mic give no input level (internal speakers output works fine).
External mic give no input level (external headseth output works fine).
USB Sennheiser 3D G4ME1 + Sennheiser PC 363D mic give no input level (headseth output works fine).

- These mic devices works fine:
USB Jabra Speak 510 mic gives input level (output also works fine).
USB Plantronics C720 mic gives input level (output also works fine).

screenshot from pulseaudio with all devices connected.
https://mrkr.io/hjiWRA3s22

My ALSA information with all devices connected is located at http://www
.alsa-project.org/db/?f=9856ae46d26335a79b201bd3384c3088ea375fe4

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1395501

Title:
  input devices found, but there is no input level

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  My input devices is found, but no not working. Get no input level from the devices.
  They are not muted!

  pavucontrol > Input Devices > no input level from any of my input devices!
  System settings > Sound > Input > no input level from any of my input devices!

  My computer is a Dell XPS 15 9530.
  Ubuntu 14.04
  Kernel release:    3.13.0-39-generic.

  ARECORD
  **** List of CAPTURE Hardware Devices ****
  card 1: G4ME1 [Sennheiser 3D G4ME1], device 0: USB Audio [USB Audio]
    Subdevices: 0/1
    Subdevice #0: subdevice #0
  card 2: PCH [HDA Intel PCH], device 0: ALC668 Analog [ALC668 Analog]
    Subdevices: 0/1
    Subdevice #0: subdevice #0

  "wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod +x ./alsa-info.sh && ./alsa-info.sh" gives:
  http://www.alsa-project.org/db/?f=916914afd5195a1d4ed40f3f38fa0d37285d1039

  Screenshot from alsamixer, pavucontrol and sound control menu.
  https://mrkr.io/pemHMWlKHR

  Teamspeak works fine, if I select recording device in pavucontrol for teamspeak.
  https://mrkr.io/5D0ZUSVyLC
  https://mrkr.io/T6nQX77HAD

  Testing in skype, no input is registered!
  https://mrkr.io/xMbrev28bR
  https://mrkr.io/zqu6AFVjld

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1395501/+subscriptions


References