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Message #83952
[Bug 1377173] Re: Brother MFC9840CDW Postscript driver fails to initialize for printing as Postscript
E [03/Oct/2014:15:36:14 +0200] [Job 3] Unable to write print data:
Broken pipe
Can you provide a cups error_log with the Foomatic/Postscript driver with debugging enabled as described here: https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log
Does it work with lower resolution settings?
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https://bugs.launchpad.net/bugs/1377173
Title:
Brother MFC9840CDW Postscript driver fails to initialize for printing
as Postscript
Status in “cups” package in Ubuntu:
Incomplete
Bug description:
Printer Driver: Brother MFC9840CDW Foomatic/Postscript (color, 2-sided printing)
Result when printing a page is plain text output like the following
"%!PS-Adobe-3.0
%Produced by poppler ..."
followed by many form feeds.
possible cause: The printer driver fails to initilize the printer with the right control sequence.
reproducible: always
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.2
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
CurrentDesktop: KDE
Date: Fri Oct 3 16:01:51 2014
Lpstat:
device for MFC9840CDW: socket://10.0.0.20:9100
device for MFC9840CDW_pxlcolor: socket://10.0.0.20:9100
MachineType: Packard Bell DOTS E2
Papersize: a4
PpdFiles:
MFC9840CDW: Brother MFC9840CDW Foomatic/Postscript
MFC9840CDW_pxlcolor: Brother MFC9840CDW Foomatic/pxlcolor
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.13.0-36-generic root=UUID=16250f8e-725d-430c-8ccc-95387d8f9ba7 ro rootflags=subvol=@ quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/22/2011
dmi.bios.vendor: Packard Bell
dmi.bios.version: V3.16(DDR3)
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: SJE02_PT_E
dmi.board.vendor: Packard Bell
dmi.board.version: V3.16(DDR3)
dmi.chassis.type: 10
dmi.chassis.vendor: Packard Bell
dmi.chassis.version: V3.16(DDR3)
dmi.modalias: dmi:bvnPackardBell:bvrV3.16(DDR3):bd04/22/2011:svnPackardBell:pnDOTSE2:pvrV3.16(DDR3):rvnPackardBell:rnSJE02_PT_E:rvrV3.16(DDR3):cvnPackardBell:ct10:cvrV3.16(DDR3):
dmi.product.name: DOTS E2
dmi.product.version: V3.16(DDR3)
dmi.sys.vendor: Packard Bell
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References