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[octalman <1390994@xxxxxxxxxxxxxxxxxx>]

I think I have found what causes this problem.

I have two printers attached, the HP 8600 with a duplexer, and an HP
C7180.

Everything works as it should so long as I use only the 8600. However, 
when I use the C7180, then use the 8600 again, the printer controls have 
"forgotten" that the 8600 was configured to print duplex.  The main 
configuration menu (the "File" popup/pulldown on the topmost display 
line) still shows it to be configured to print duplex as default, but 
when a print job starts, the configuration is changed to single-sided, 
even though it was duplex the previous time it was used.  So long as I 
remember to check the configuration tab on the print job and change it 
to duplex, all is well.  Mostly just a nuisance, but still a nuisance.

Change of subject (sort of):  could you point me to someone to discuss 
the printer controls' configurations/layouts.  I have a couple of 
suggestions.

Wilbur Killebrew

On 11/25/2014 01:37 PM, Pascal De Vuyst wrote:
> Can you follow the instructions of the sections
> https://wiki.ubuntu.com/DebuggingPrintingProblems#Capturing_print_job_data
> and
> https://wiki.ubuntu.com/DebuggingPrintingProblems#Getting_the_data_which_would_go_to_the_printer.
> Can you also attach the file(s) which you tried to print? Please do this
> for all situations with problems (LibreOffice, evince, ...).
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1390994

Title:
  Lost ability to print duplex

Status in “cups” package in Ubuntu:
  Fix Released

Bug description:
  A recent update (about a week or two ago) has resulted in my HP 8600
  printer no longer printing double-sided.  All the configuration
  information appears to be unchanged, but pages are not printed double-
  sided, when requested.  The duplexer works properly in local mode.

  My configuration is:  Ubuntu 14.04 (up-to-date), HP Pavilion dv6 with
  AMD quad-core processor.  I have been running Ubuntu on this machine
  for about 27 months.  I successfully upgraded from 12.04 to 14.04 last
  summer.  The 8600 printer has been in use for about two years.

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