desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Kenneth Keeler, thank you for reporting this and helping make Ubuntu better. As per http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3459253&swLangOid=8&swEnvOid=4060 an update to your BIOS is available (1.32). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, then please mark this report Status New.

Thank you for your understanding.

** Tags added: bios-outdated-1.32

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1391707

Title:
  Screen locks up

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  When running graphics or video the screen locks up

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  NonfreeKernelModules: fglrx
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Tue Nov 11 20:30:23 2014
  DistUpgraded: 2014-08-24 12:38:26,211 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   fglrx, 13.350.1, 3.13.0-35-generic, x86_64: installed
   fglrx, 13.350.1, 3.13.0-36-generic, x86_64: installed
   fglrx, 13.350.1, 3.13.0-37-generic, x86_64: installed
   fglrx, 13.350.1, 3.13.0-39-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Robson CE [Radeon HD 6370M/7370M] [1002:68e4] (prog-if 00 [VGA controller])
     Subsystem: PC Partner Limited / Sapphire Technology Cedar [Radeon HD 5450] [174b:5450]
  InstallationDate: Installed on 2014-07-26 (108 days ago)
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MachineType: Hewlett-Packard HP Compaq dc7800 Small Form Factor
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=7dcba5aa-260f-4efa-a509-b0f5be4d8f4c ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: Upgraded to trusty on 2014-08-24 (79 days ago)
  XorgConf:
   Section "Module"
   	Load	"glx"
   EndSection
  dmi.bios.date: 07/18/2007
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786F1 v01.04
  dmi.board.asset.tag: MXL806090F
  dmi.board.name: 0AA8h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: MXL806090F
  dmi.chassis.type: 4
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr786F1v01.04:bd07/18/2007:svnHewlett-Packard:pnHPCompaqdc7800SmallFormFactor:pvr:rvnHewlett-Packard:rn0AA8h:rvr:cvnHewlett-Packard:ct4:cvr:
  dmi.product.name: HP Compaq dc7800 Small Form Factor
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Tue Nov 11 20:15:04 2014
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   open /dev/dri/card0: No such file or directory
   AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2.1
  xserver.video_driver: fglrx

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