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[Bug 1397924] Re: [Clickpads] Cursor jumps when clicking

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Mon, 01 Dec 2014 11:14:44 -0000
Reply-to: Bug 1397924 <1397924@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Simon P., I've been battling with parts of this same issue for a while
since I bought a laptop with a clickpad. The root cause is the default
settings for the Synaptics driver when using any clickpad are distinctly
user unfriendly for a default install. Hence, it may require some
additional work to check for a clickpad (if possible) and then adjust
accordingly. This suggested terminal commands won't fix everything if
applied upstream, but would go a long way in addressing many of these
issues.

Despite this, the issue you are reporting is an upstream one. Could you please report this problem to them via https://bugs.freedesktop.org/enter_bug.cgi?product=xorg :
Component: Input/Synaptics
Version: 7.7 (2012.06)
Severity: Enhancement
Hardware: All
OS: All
Priority: Lowest

Please provide a direct URL to your report once you have made it so that
it may be tracked.

Thank you for your understanding.

** Package changed: linux (Ubuntu) => xserver-xorg-input-synaptics
(Ubuntu)

** Changed in: xserver-xorg-input-synaptics (Ubuntu)
   Importance: Low => Medium

** Changed in: xserver-xorg-input-synaptics (Ubuntu)
       Status: Incomplete => Triaged

** Description changed:

- I am running Ubuntu 14.04 x64 on my Acer Travelmate B115-M and sometimes
- when i use the left or right touchpad key to make a mouse click, the
- cursor jumps to another place on the screen far away from its inital
- location and executes the click at that location.
+ With my Acer Travelmate B115-M running Ubuntu 14.04 x64, when I click
+ the bottom left or right area on my clickpad to either primary or
+ secondary click, the cursor jumps to another place on the screen far
+ away from its initial location and executes the click at that location.
+ The problem applies generally to clickpads in any laptop.
  
- For example: I want to perform a left click in the upper section of my screen with the touchpad key to open a browser tab
- What is expected to happen: I move the cursor to the browser tab and press the left key and the tab opens
- What happens instead: The cursor jumps to the lower left corner and performs the click there, the trash folder opens instead
- 
- That problem is not always happening and i do not know how to produce it, however usually after a few 
- minutes of working on my notebook and clicking around it will occur. Likely not a hardware problem as i already had the whole notebook replaced by my vendor, also with Win7 it seemed to work fine.
+ WORKAROUND: Execute the following at a terminal:
+ synclient RTCornerButton=0
+ synclient RBCornerButton=0
+ synclient LTCornerButton=0
+ synclient LBCornerButton=0
+ synclient AreaBottomEdge=3900
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-40-generic 3.13.0-40.69
  ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10
  Uname: Linux 3.13.0-40-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  simon      1363 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  simon      1363 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Dec  1 10:53:42 2014
  HibernationDevice: RESUME=UUID=ed9e8c10-35d7-4c2a-bfb6-64752c8fa146
  InstallationDate: Installed on 2014-11-21 (9 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Lsusb:
-  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
-  Bus 001 Device 003: ID 1bcf:2c57 Sunplus Innovation Technology Inc. 
-  Bus 001 Device 006: ID 04e8:331e Samsung Electronics Co., Ltd 
-  Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 003: ID 1bcf:2c57 Sunplus Innovation Technology Inc.
+  Bus 001 Device 006: ID 04e8:331e Samsung Electronics Co., Ltd
+  Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer TravelMate B115-M
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-40-generic.efi.signed root=UUID=0520439d-62c3-4835-a7a8-42d3a7ca0c2d ro quiet splash acpi_backlight=vendor acpi_osi=Linux vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-40-generic N/A
-  linux-backports-modules-3.13.0-40-generic  N/A
-  linux-firmware                             1.127.8
+  linux-restricted-modules-3.13.0-40-generic N/A
+  linux-backports-modules-3.13.0-40-generic  N/A
+  linux-firmware                             1.127.8
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/27/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.22
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Roxy
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.22:bd08/27/2014:svnAcer:pnTravelMateB115-M:pvrV1.22:rvnAcer:rnRoxy:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: TravelMate B115-M
  dmi.product.version: V1.22
  dmi.sys.vendor: Acer

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu.
https://bugs.launchpad.net/bugs/1397924

Title:
  [Clickpads] Cursor jumps when clicking

Status in xserver-xorg-input-synaptics package in Ubuntu:
  Triaged

Bug description:
  With my Acer Travelmate B115-M running Ubuntu 14.04 x64, when I click
  the bottom left or right area on my clickpad to either primary or
  secondary click, the cursor jumps to another place on the screen far
  away from its initial location and executes the click at that
  location. The problem applies generally to clickpads in any laptop.

  WORKAROUND: Execute the following at a terminal:
  synclient RTCornerButton=0
  synclient RBCornerButton=0
  synclient LTCornerButton=0
  synclient LBCornerButton=0
  synclient AreaBottomEdge=3900

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-40-generic 3.13.0-40.69
  ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10
  Uname: Linux 3.13.0-40-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  simon      1363 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Dec  1 10:53:42 2014
  HibernationDevice: RESUME=UUID=ed9e8c10-35d7-4c2a-bfb6-64752c8fa146
  InstallationDate: Installed on 2014-11-21 (9 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 1bcf:2c57 Sunplus Innovation Technology Inc.
   Bus 001 Device 006: ID 04e8:331e Samsung Electronics Co., Ltd
   Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer TravelMate B115-M
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-40-generic.efi.signed root=UUID=0520439d-62c3-4835-a7a8-42d3a7ca0c2d ro quiet splash acpi_backlight=vendor acpi_osi=Linux vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-40-generic N/A
   linux-backports-modules-3.13.0-40-generic  N/A
   linux-firmware                             1.127.8
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/27/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.22
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Roxy
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.22:bd08/27/2014:svnAcer:pnTravelMateB115-M:pvrV1.22:rvnAcer:rnRoxy:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: TravelMate B115-M
  dmi.product.version: V1.22
  dmi.sys.vendor: Acer

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