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[Bug 755043] Re: Unable to open addressbook error when loading Google Contacts

 

oneiric has seen the end of its life and is no longer receiving any
updates. Marking the oneiric task for this ticket as "Won't Fix".

** Changed in: libgdata (Ubuntu Oneiric)
       Status: Confirmed => Won't Fix

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https://bugs.launchpad.net/bugs/755043

Title:
  Unable to open addressbook error when loading Google Contacts

Status in Evolution Data Server:
  Fix Released
Status in libgdata package in Ubuntu:
  Fix Released
Status in libgdata source package in Natty:
  Won't Fix
Status in libgdata source package in Oneiric:
  Won't Fix

Bug description:
  Binary package hint: evolution-data-server

  With large Google address books there seems to be some sort of timeout
  while loading. It makes a large Google addressbook unusable.

  On fresh install during the creation of a new Google address book I usually see "Unable to open addressbook. This addressbook cannot be opened. This either means an incorrect URI was entered or the server is unreachable.  Detailed error message:Cannot authenticate user: Invalid query" message.
  https://launchpadlibrarian.net/70635993/Evo_ContactsBug_OnAdd.png

  When upgrading (Maverick -> Natty), I already have the account created and sometimes see partial loading, and see the the "Unable to open addressbook. This addressbook cannot be opened. This either means an incorrect URI was entered or the server is unreachable.  Detailed error message: Timeout was reached" message.
  https://launchpadlibrarian.net/68733604/evolution_gui_matching_debug.png

  Sometimes I also see this message: "Unable to perform search. The backend for this addressbook was unable to parse query: Invalid query". 
  https://launchpadlibrarian.net/68646259/google_contacts2.png

  Sometimes I see "some" contacts, sometimes "none". Whether new install
  or upgrading, I can usually clicking back and forth between local
  address books and the Google address books or reload evolution to get
  some of them loaded and stumble on each of the three messages above.

  I have temporarily connected to a Google account that has only 20 contacts I need all the time. This loads fine every time.  Every once in a while I see a the error "Unable to perform search. This query did not complete successfully. Cannot connect to the service's server".   I suspect this is the mild impact of the same failure, but not happening during the contact load.  It may be a lesser separate issue which needs to be separate once this is resolved.
  https://launchpadlibrarian.net/71632476/Unable_To_Search.png

  I am able to replicate the issue on Evolution 3.0 as well using the Debian unstable packages on Natty 11.04 http://packages.debian.org/experimental/evolution
  I was unable to replicate the issues on Evolution 2.32 running on Maverick 10.10 using this PPA https://launchpad.net/~konstigt/+archive/evolution 

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: evolution 2.32.2-0ubuntu5
  ProcVersionSignature: Ubuntu 2.6.38-8.41-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic x86_64
  NonfreeKernelModules: fglrx
  Architecture: amd64
  Date: Fri Apr  8 16:56:16 2011
  ProcEnviron:
   LANGUAGE=en_US:en
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: evolution
  UpgradeStatus: Upgraded to natty on 2011-04-06 (2 days ago)

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