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[Bug 862483] Re: Unable to read mail after resume due to akonadi hang

 

oneiric has seen the end of its life and is no longer receiving any
updates. Marking the oneiric task for this ticket as "Won't Fix".

** Changed in: akonadi (Ubuntu Oneiric)
       Status: Confirmed => Won't Fix

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https://bugs.launchpad.net/bugs/862483

Title:
  Unable to read mail after resume due to akonadi hang

Status in Akonadi - The PIM Storage Service:
  Unknown
Status in Release Notes for Ubuntu:
  Fix Released
Status in akonadi package in Ubuntu:
  Confirmed
Status in akonadi source package in Oneiric:
  Won't Fix
Status in akonadi source package in Precise:
  Confirmed

Bug description:
  I few times since upgrading this laptop to KDE 4.7 (and moving from Kmail to
  Kmail2) I've been unable to read email via imap.  When I click on a message it
  says "Retrieving folder contents, please wait" indefinitely.

  I tried exiting kmail and restarting it, but still had the same problem.  After
  stopping and starting akonadi using the Akonadi Server Configuration KCM, then
  it was able to read mail (without restarting kmail2 again).

  Note: Akonadi version is actually 1.6.1, but I didn't see that option under
  application version.

  Reproducible: Sometimes

  Steps to Reproduce:
  Suspend laptop, resume laptop, check mail provided via an imap resource.

  Actual Results:  
  "Retrieving folder contents, please wait"

  Expected Results:  
  Mail retrieved so I can read it.

  RELEASE NOTE:
  Kmail/Kontact cannot reliably retrieve email after a suspend resume cycle.  Sometimes after resume, instead of displaying messages, "Retrieving folder contents, please wait" will be persistently displayed.  If this occurs, use the Akonadi Server Configuration control module to restart Akonadi.  That should resolve this issue.  Restarting Kontact/Kmail will not. To access the control module use the search function in Kickoff (K menu) or Quicksand (alt-F2) to find it.

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