desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Sarmad Khalid, could you please execute the following via a terminal in order for the necessary debugging information to be attached:
apport-collect 986458

** Package changed: pm-utils (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/986458

Title:
  System crashes when trying to suspend

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Suspend to ram causes the system to crash. The screen goes black but
  it stays on and it becomes unresponsive. The only way afterwards is to
  do a hard reset. Problem happens whether you suspend from the menu or
  from command line or from the System Testing tool. Problem happens
  before update and even after bringing the system up to date.

  This is happening on this Samsung Series 7 laptop:
  http://www.samsung.com/ca/consumer/office/mobile-computing/notebook/NP700Z5A-S04CA-spec

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: pm-utils 1.4.1-9
  ProcVersionSignature: Ubuntu 3.2.0-20.33-generic 3.2.12
  Uname: Linux 3.2.0-20-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 1.95-0ubuntu1
  Architecture: amd64
  CheckboxCommand: sleep_test -d
  CheckboxTest: suspend/suspend_advanced
  Date: Fri Apr 20 19:41:39 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328)
  PackageArchitecture: all
  ProcEnviron:
   SHELL=/bin/bash
   LANG=en_CA.UTF-8
   LANGUAGE=en_CA:en
  SourcePackage: pm-utils
  UpgradeStatus: No upgrade log present (probably fresh install)

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